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Daily Digest – December 14. Appeals Court Upholds Dismissal of FDCPA Suit; Individuals Using Tax Refunds to Pay for Healthcare

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326. APPEALS COURT UPHOLDS …

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Jeweler Gets Jail Time For Scamming Service Members

The owner of a chain of jewelry stores was sentenced to 90 days in jail yesterday and ordered to make restitution to the victims of a scam perpetrated on active duty service members by creating a fake lawyer who threatened court martial as a means of getting people to pay …

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Daily Digest – December 13. Getting to Know Joe Gelbard of TrueAccord; FCC Adopts Reassigned Number Database, But With Safe Harbor

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.   GETTING TO …

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Morale at BCFP Plummets Under Mulvaney: Report

One of Kathy Kraninger’s first priorities as director of the Bureau of Consumer Financial Protection might need to be focusing on boosting employee morale at the regulator, which plunged during the year that Mick Mulvaney was acting director, according to a published report. Among the 27 mid-sized federal agencies that …

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Call Center Workers in Texas Facing Layoffs

A number of companies in North Texas have been laying off call center workers in the past few months. Account Control Technology is one of those companies, having laid off 100 workers at its Dallas location earlier this year, which was part of an overall shedding of 175 jobs by …

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Getting to Know Joe Gelbard of TrueAccord

Joe Gelbard has a track record of helping ARM industry startups become ARM industry grown ups. First at LiveVox and now at TrueAccord, Gelbard has helped the industry understand the importance of technology and how it can make collections more efficient and more productive. Gelbard is also one of those …

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Daily Digest – December 12. Kraninger Tries to Step Out of Mulvaney’s Shadow on First Day at BCFP; BCFP Aims to Make it Easier for Companies to Get No-Action Letters

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.   KRANINGER TRIES …

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Companies Come Together to Launch Digital Debt Collection Platform

A pair of companies have announced they have joined forces “to bring the digital self-service revolution to debt collection.” The companies — Zappix Inc. and Cloud Collections — have created the Zappix Digital Debt Collection solution. “We are pleased to join forces with Cloud Collections and add efficiency and effectiveness …

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