FREE WEBINAR: How to Turn Complaints Into Training Opportunities. Sign up now to hear from experts Harry Strausser, Mary Shores, and Jana Meyer talk about ways to make lemonade from the lemons of complaints, be they from consumers or clients. The webinar will take place Tuesday, June 6 at 1pm EDT and is sponsored by Peak Revenue Learning.
The Daily Digest is sponsored by T-Max Dialer & Communications, the leader in hosted inbound and outbound dialer technology.
WEBINAR RECORDING: ANSWERING QUESTIONS ABOUT DISPUTE CODES, TIPS ON OVERLOOKED AREAS OF CREDIT REPORTING
- Credit reporting remains a complicated and highly nuanced component of the ARM industry, and recent changes to how, when, and what is reported is making it even more complex, according to a panel of compliance experts who spoke during a webinar last week. Those who participated in the webinar had many questions about Compliance Condition Codes that collection agencies use when an account is being disputed by an individual. The participants had many questions — and the panelists had answers — for different scenarios involving condition codes and how they should be applied or changed based on changes to the consumer’s account.
DEBT COLLECTION LAWS RESTRICT ACCESS TO CONSUMER CREDIT: STUDY
- Restricting collection activities through regulation and legislation ultimately limits individuals’ access to credit, according to a report published by the Federal Reserve Board of New York. The overall financial health of individuals also declines in the wake of increased legislation in the area of debt collection, according to the report.
COLLECTION AGENCY BANNED FROM COLLECTING IN KANSAS
- Jacobs Marsh, a collection agency, and its owner, Joseph Arena, have been barred from collecting debt in Kansas, according to a consent order between the firm and the state’s attorney general. The firm was accused of unlawfully pursuing collections and filing lawsuits and engaging in deceptive acts and practices. The company had 140 pending lawsuits in the state that will be dismissed.
WORTH NOTING: What you need to land the best jobs in America … Eight people who walked away from early jobs at billion-dollar companies … Nearly half of consumers think their healthcare coverage will be worse under the Republican healthcare plan … House prices are heating up fast … One of the founders of Google is building a $100 million “air yacht” to help fight homelessness … Four email habits to avoid if you want to be productive … As I sit here typing this in my PJs — why dressing for success still matters.
This “affordable” private jet only costs $2 million
Real life trick shots
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The Daily Digest is sponsored by T-Max Dialer & Communications, the leader in hosted inbound and outbound dialer technology.