Recent Posts

Health Care Breaches Keep Growing

About one out of every six data breaches involving data covered by the Health Insurance Portability and Accountability Act (HIPAA) are at a “business associate” of a healthcare facility, which could include collection agencies, according to a report published by the Journal of the American Medical Association. Since 2010, more …

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The Call For Compassionate Collections

Earlier this month, a federal judge in New York ruled that a collection agency should have been more empathetic toward an individual diagnosed with cancer when attempting to collect on an unpaid debt. Now, comes a story from England where the children of a man who committed suicide because of …

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Judge Docks Lawyer $1,600 in FDCPA Settlement

An attorney has had his rate docked $100 an hour by a federal judge, who deemed the work conducted in obtaining a $1,001 settlement for an alleged violation of the Fair Debt Collection Practices Act not to be worth the $400 per hour requested by the lawyer. A plaintiff filed …

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Daily Digest – September 25. Appeals Court Reverses Dismissal of FDCPA Suit Over Tax Language in Letter; Judge Denies Summary Judgment Over Creditor Confusion

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.   APPEALS COURT …

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More Individuals Choose to Fight Student Loans By Defaulting on Them

There are a growing number of individuals who are purposefully choosing to default on their student loans, especially private student loans, as a means of “taking control” over their financial futures, according to a published report. Called strategic default, it involves individuals knowingly choosing not to make payments on their …

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Chicago Attorney Named Chairman Emeritus of NCBA

[UNIVERSITY PARK, Fla.] National Creditors Bar Association (NCBA) is pleased to announce that Robert G. Markoff, Markoff Law LLC, Chicago, has been appointed Chairman Emeritus of National Creditors Bar Association, formerly The National Association of Retail Collection Attorneys (NARCA). Bob, a past president, is the first person after the association’s …

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Daily Digest – September 24. Webinar Recording Offers Analysis of Marks v. Crunch on ARM Industry; Washington AG Files Suit Against Unlicensed Collectors

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.   WEBINAR RECORDING …

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Webinar Recording Offers Analysis of Marks v. Crunch on ARM Industry

Thursday’s Telephone Consumer Protection Act ruling in Marks v. Crunch San Diego is still reverberating through the collections industry as agency executives rush to figure out what is and what is not allowed, as it relates to using an automated telephone dialing system to contact individuals with unpaid debts. David …

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Utah School District Issues RFP for Collections Contract

A school district in Utah has put out a Request For Proposal seeking a collection agency to help it recover $100,000 in unpaid fees. The schools in the district have been trying to collect the fees on their own, but are running into problems because there are “no consequences” for …

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Settlement Bars More Defendants From Collections Industry

The remaining defendants in a lawsuit filed by the Federal Trade Commission and the attorney general of New York have reached a settlement where they will be permanently barred from participating in the collections industry. Friday’s announcement likely brings to a close a case that began back on 2015 when …

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