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The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.   WEBINAR RECORDING …

Thursday’s Telephone Consumer Protection Act ruling in Marks v. Crunch San Diego is still reverberating through the collections industry as agency executives rush to figure out what is and what is not allowed, as it relates to using an automated telephone dialing system to contact individuals with unpaid debts. David …

A school district in Utah has put out a Request For Proposal seeking a collection agency to help it recover $100,000 in unpaid fees. The schools in the district have been trying to collect the fees on their own, but are running into problems because there are “no consequences” for …

The remaining defendants in a lawsuit filed by the Federal Trade Commission and the attorney general of New York have reached a settlement where they will be permanently barred from participating in the collections industry. Friday’s announcement likely brings to a close a case that began back on 2015 when …

The attorney general of Washington has filed a lawsuit against three collection agencies and the individual who owns them, alleging the entities purchased debts owed by people living in Washington and subsequently sued to collect on those debts without having the proper license to operate in the state. The lawsuit …

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.   NINTH CIRCUIT …

More and more, companies have to walk a tightrope when it comes to hiring new employees. A labor market that is virtually at full employment means that finding qualified candidates has never been this difficult. But when a qualified candidate is identified, there is still more work to be done. …

California Gov. Jerry Brown has signed a bill into law that will prevent schools from withholding diplomas from students who have unpaid school debts and will prohibit schools and school boards from penalizing the parents of students for failing to pay their school debts. The bill — the Primary Education Fair …

A jury in the state of Washington has awarded a plaintiff $161,000 after he sued a collection agency and a law firm for violating the Fair Debt Collection Practices Act, the Washington Collection Agency Act, and the Washington Consumer Protection Act for allegedly attempting to collect on a debt that …

The Court of Appeals for the Ninth Circuit has overturned a lower court’s ruling that had granted summary judgment in a Telephone Consumer Protection Act case regarding the definition of what constitutes an automated telephone dialing system. The ARM industry has been waiting for a ruling in Marks v. Crunch …

United Holding Group has donated to support the 5thAnnual Ravenna Invitationalin support of the Infinite Hero Foundation (IHF), an organization that provides access to essential therapies and resources for our military veterans and their families. United Holding Group’s donation will further Infinite Hero Foundation’s mission to combat the most difficult …

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.   GETTING TO …

From Ballard Spahr comes news that a class-action lawsuit has been filed against the Bureau of Consumer Financial Protection, alleging that the agency discriminates against minority and female employees by giving them fewer promotions and paying them less than their white male co-workers. A copy of the complaint in Jones …

The Bureau of Consumer Financial Protection is moving some of its employees from Washington, D.C., to a new satellite office it plans to open in Atlanta, according to a published report. The move is a cost-savings measure, according to the report. Mick Mulvaney, the acting director of the BCFP, has …

A jury in Massachusetts has awarded $290,000 to a debt buyer who sued his former business partner, alleging the partner was stealing customer information to pursue his own venture. Shawn Mulligan was awarded the money after he sued Jonathan Koop, his former partner in Elite Enterprise Services LLC. Mulligan alleged …