Tag Archives: Regulation F

Even though Regulation F has been in effect for nearly eight months, the Consumer Financial Protection Bureau is still publishing guidance to help companies in the accounts receivable management industry comply with the rule. Yesterday, the Bureau published a new set of Frequently Asked Questions related to electronic communications and …

A lawsuit has been filed in federal court in Georgia, alleging a collection agency violated the Fair Debt Collection Practices Act by violating Regulation F, and the Georgia Fair Business Practices Act by not making an opt-out statement conspicuous enough in an email message, even though the exhibit of the …

A class-action lawsuit has been filed in federal court in Nevada, accusing a pair of companies of violating the Fair Debt Collection Practices Act by allegedly sending an initial notification to the plaintiff without including all of the required validation information required under Regulation F. The notification was sent in …

The Attorney General of New York last week sent letters to “major” debt collectors operating in her state, making sure that those companies were aware of new regulations that have recently gone into effect, such as Regulation F from the Consumer Financial Protection Bureau and new state-mandated large-print disclosures, while …

LAS VEGAS — Speech analytics and call recordings can offer some tremendous opportunities to analyze communications between consumers and debt collectors, especially at the dawn of a new era in debt collection. Looking at the 100 days before the enactment of Regulation F and the 100 days since the rule …

A bill has been introduced in the New York legislature that would ban debt collectors from attempting to collect debts using social media platforms, which would directly contradict what is allowed under the provisions of the Consumer Financial Protection Bureau’s Regulation F. Details about the bill — A08622 — which …

Add the state of Florida to the list of those opposed to Regulation F’s provisions allowing debt collectors to privately communicate with individuals over social media networks as well as text messages and email to attempt to collect unpaid debts. The Chief Financial Officer of the state sent a letter …

One of the problems that companies in the accounts receivable management industry had as they prepped for the enactment of Regulation F was conflicts with state laws regarding disclosures that needed to be included in certain locations on letters and notices sent to consumers. One state in particular — Colorado …

When the Consumer Financial Protection Bureau issued its proposed debt collection rule back in May 2019, there were a rash of headlines in the mainstream media warning consumers that debt collectors were going to start messaging them on Facebook and other social media platforms. The government wants to let collectors …

Given all the blood, sweat, and tears that went into bringing Regulation F into this world, I would have expected the Consumer Financial Protection Bureau to do something to commemorate the enactment of the debt collection rule yesterday, but it instead chose a more understated approach, opting to take the …