The House Financial Services Committee Subcommittee on Financial Institutions and Consumer Credit has scheduled a hearing for tomorrow afternoon about the Bureau of Consumer Financial Protection. The hearing, Improving Transparency and Accountability at the Bureau of Consumer Financial Protection, will take place at 2pm EDT and feature six witnesses, four of them …
Read More »How President Trump Has Had a Positive Impact on The ARM Industry
President Donald Trump’s pro-business stance has had a positive impact on the ARM industry since he took office nearly 18 months ago, according to panelists who spoke on a webinar about the topic last week. Not only has morale within the industry improved, but the people on the other end …
Read More »CFPB Lifts Freeze on Collecting Consumers’ Personal Information
The Bureau of Consumer Financial Protection has resumed the collection of consumers’ personal information, after an outside review signed off on the agency’s information security procedures. Mick Mulvaney, the acting director of the CFPB, had implemented the collection freeze as one of his first actions after being named to the …
Read More »CFPB Releases Complaint Snapshot, With Focus on Debt Collection Complaints
In what is a bit of interesting timing, the Bureau of Consumer Financial Protection has released a monthly complaint snapshot report, and has chosen to focus on debt collection complaints. The timing is interesting, because as ACA International noted in its response to the report’s release, attendee’s to the association’s …
Read More »CFPB To Consider Scale of Violations When Making Enforcement Decisions: Mulvaney
The Bureau of Consumer Financial Protection will look at the scale of violations when considering enforcement actions, acting director Mick Mulvaney said during a speech in Washington, D.C., on Tuesday. A number of published reports have surfaced relating Mulvaney’s remarks, which indicate that the agency will look at how many …
Read More »Number of Lawsuits Filed Against Collection Agencies Falls in April
In what might be a first, all of the data points tracked by WebRecon were lower in April than they were in March, including the number of complaints filed with the Bureau of Consumer Financial Protection, the number of complaints filed with the Better Business Bureau, and the number of …
Read More »CFPB Director Cordray Talks Rulemaking With NARCA Board
At last week’s NARCA annual conference, Richard Cordray, the executive director of the Consumer Financial Protection Bureau had a private meeting with the organization’s board, to discuss the agency’s proposed debt collection rule and other important topics. “We had a nice dialogue,” said past NARCA president Joann Needleman. “What’s important …
Read More »FTC Announces Panelists, Agenda For Final Debt Collection Event
Representatives from three states, a handful of regulatory agencies, and several industry participants will be the speakers at the Federal Trade Commission‘s final Debt Collection Dialogue event, to be held Nov. 18, in Atlanta. Among those representing the industry will be Harvey Moore, the new president of NARCA, Nick Jarman, …
Read More »Audit Identifies Shortcomings in CFPB Database
An internal audit conducted by the Consumer Financial Protection Bureau of complaints filed by consumers identified a number of inaccuracies in the complaint database and the agency is being asked to improve its internal controls to improve the accuracy of the database. A report of the audit’s findings and conclusions …
Read More »CFPB Sues Debt-Relief Scammers For Bilking Consumers Out of $67 Million
The Consumer Financial Protection Bureau announced today that it had filed a lawsuit and received a temporary injunction against World Law Group for allegedly charging 21,000 consumers $67 million in fees in a debt-relief scam. The complaint alleges that World Law Group, operating through a labyrinth of companies, offered to …
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