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Hunstein and HIPAA: Preventive and Reactive Strategies (From 1/27/2022)
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Read More »Creating a Culture of Compliance (From 1/25/2022)
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Read More »Role-Playing Conversations Between Collectors & Consumers (From 1/24/2022)
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Read More »Dispute Investigation/Resolution Best Practices (From 1/21/2022)
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Read More »How to Teach Collectors to Use the Right Tone of Voice (1/20/2022)
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Read More »Improving the Customer Experience in Collections (From 1/14/2022)
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Read More »Maximizing Collection and Contact Rates During an Era of Lower Placement Volumes (From 1/12/2022)
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Read More »Are the Skills Required to be a Good Collector Different Now Than They Were a Few Years ago? (From 1/10/2022)
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Read More »Is the Return to Work Over? (From 1/3/2022)
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