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Death To The Desk Phone? One Company Says Yes

A new start-up is trying to help companies do away with their desk phones. The company, called Dialpad, was founded by Craig Walker, the man who oversaw the launch of Google Voice, Google Talk, and Google Talk Video. Companies such as Uber, The Weather Channel, and Fairchild Semiconductors are already …

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Ontario Systems Acquires Columbia Ultimate

Ontario Systems announced today that it had acquired Columbia Ultimate Business Systems in a purchase that combines two of the leading software providers in the collections industry. Terms of the deal were not announced. Ontario Systems specializes in the healthcare industry, counting five of the 15 largest healthcare organizations and …

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Industry Experts Share Tips On How Agencies Should Modernize

The following is a article brought to you by Castel, a company that specializes in providing technology solutions, including speech analytics, to call centers across the globe. Learn more about Castel at www.castel.com. Last year, ACA International held its annual conference less than two weeks after the Federal Communications Commission issued its omnibus ruling …

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Bankrupt Debt Acquisitions Partners with Beam Software

Scottsdale, AZ – Bankrupt Debt Acquisitions, the industry leader in the identification, purchase, and management of bankrupt and deceased debt has chosen BEAM as its purchased receivables management software platform. Bankrupt Debt Acquisitions’ business model and evaluation process allow them to effectively liquidate bankrupt and deceased portfolios by identifying and monetizing otherwise …

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Aspect Software Files For Bankruptcy Protection

Aspect Software, a technology company that sold solutions for call centers, including those in the banking and financial services industry, filed for Chapter 11 bankruptcy protection last week. While the company did not sell directly into the collections industry, it did operate under a joint venture with LiveVox and both …

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