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Consumer Advocate Blasts Collectors For Making ‘Enormous’ Number of Robocalls

Companies collecting debts “make an enormous number” of robocalls and many of those callers are “repeatedly and flagrantly” violating the Telephone Consumer Protection Act, “paying off consumers” when they are sued and “then continuing their patterns of calling,” claimed Margot Saunders, the senior counsel of the National Consumer Law Center, …

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Telemarketers Not the Best at TCPA Compliance: Survey

More than three-quarters of telemarketing companies admit to not being fully compliant with the Telephone Consumer Protection Act, according to the results of a survey conducted by a compliance monitoring service, and more than half of all companies make calls after 9pm. Only 23% of the companies that participated in …

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Judge Certifies Class in TCPA Suit Over Collection Calls

A District Court judge in California has certified a class-action lawsuit, alleging a creditor violated the Telephone Consumer Protection Act when collection agencies working on its behalf made calls to the cell phones of individuals using an automated telephone dialing system without first obtaining the proper consent to do so …

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Judge Grants MSJ For Defense in TCPA Texting Case

A District Court judge in Illinois has granted a defendant’s motion for summary judgment that it used an automated telephone dialing system to send text messages to an individual’s cell phone without his expressed consent. A copy of the ruling in Gadelhak v. AT&T Services, Inc., can be accessed by …

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