Recent Posts

States’ Action Against Coronavirus Causing Uproar in ARM Industry

States across the country are taking bold and unprecedented steps to contain the spread of coronavirus, steps that are endangering the ongoing viability of the accounts receivable management industry. It started yesterday morning, when the state of the Financial Institution Division of Nevada’s Department of Business and Industry released guidance …

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Washington Enacts New Debt Buying Law

The governor of Washington has signed a bill into law that re-defines what constitutes a debt buyer and makes those debt buyers provide additional information about the underlying debt when bringing legal actions against individuals, in an attempt to “provide more transparency,” said the bill’s sponsor, who called it one …

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Collector.Live! Makes All Videos Available For Free

The collection industry is changing faster than it ever has. It’s hard to fathom that things were relatively “normal” a week ago and since then, what was down is now up, and what was up is now down. Collection agencies are scrambling to figure out how to let agents work …

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Idaho Gov. Signs Collection Bill Into Law

Idaho Governor Brad Little signed the Idaho Patient Act into law yesterday, which will go into effect on Jan. 1, 2021. The bill, which passed 49-20 in the state House and 32-1 in the Senate, attempts to crack down on what it deems to be “aggressive” collection of medical debts …

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Getting to Know Alanna Kyles of Berlin-Wheeler

The “Getting to Know” series is sponsored by Arbeit. Arbeit is a powerful, and easy to use communications platform that empowers businesses to reach more consumers. Innovative by nature, we are constantly listening to and understanding the businesses we partner with and developing long term industry relationships that allow us …

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VoApps Hopes to Help in a Time of Need

In an email to their clients on Tuesday, VoApps DirectDrop Voicemail announced that they are donating 1 million voicemail deliveries to schools, organizations, agencies, aid workers or anyone in need of getting out important information about the coronavirus situation. The email asked their clients to spread the offer to any …

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Judge Rules Client Code on Outside of Mailer Violates FDCPA

A District Court judge in Pennsylvania has ruled that a six-digit number referring to a client code on the outside of a postcard constitutes a violation of the Fair Debt Collection Practices Act and has granted a plaintiff’s motion for summary judgment while also denying competing motions from both sides …

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Collector Charged With Impersonating Police Officer on Facebook

A man identified as a “local debt collector” by a television station in Georgia has been arrested and charged with impersonating a police officer after allegedly using an alias on Facebook to intimidate individuals into making payments on unpaid debts. The man, when contacted by an undercover police officer on …

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Regulators Urged to Halt Non-Coronavirus Rulemakings

Reading an article about a letter that was sent to the Consumer Financial Protection Bureau by Sen. Sherrod Brown [D-Ohio], I was struck by a question that had, until that moment, not occurred to me: for how long will release of the CFPB’s debt collection rule be delayed because of …

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