Monday, March 2, 1pm ET
Cost: $49 per registration. There is no limit to the number of people who can participate from each registration.
For debt collectors, their voice is their calling card. The words they choose, and how they say them, make the difference between a successful conversation and someone who hangs up the phone on them. Understanding how to harness the power of their voice can allow them to make huge strides in having effective conversations with individuals on the phone.
Join Sylvia Larrass from Voice & Presentation Excellence as she shares strategies, ideas, and techniques to help collectors become masters of their own voices. These tips include breathing exercises, vocal exercises, and insights into how to be more persuasive, confident, and empathetic on the phone. Collectors of all experience levels will learn something, as well executives who are often charged with public speaking and making presentations of their own.
Sylvia has coached hundreds of professionals in person and virtually in voice, public speaking, communication and leadership skills. From CEOs to politicians, lawyers, public servants of all levels, scientists, design, and sales experts, among others, she has seen individuals and teams take their communication abilities to unexpected heights.
The cost to participate in this webinar is $49 per location. There is no limit to the number of people who can participate from each location. Please click on the button below to make your payment. Registration details will be emailed to you soon after your payment has been made.