How Collectors Should Respond to Common Scenarios With Consumers
Good collectors understand that winning a call is about getting a payment…
How Technology is Helping Agencies Maximize Collections in Spite of Labor Shortages
Companies in the accounts receivable management industry have had to get creative…
How Companies Have Adapted Their Training Under Regulation F
There is a lot of muscle memory in being a debt collector.…
Collectors Share Tips to Help Establish Connections with Consumers
Conversations between collectors and consumers are like snowflakes, in that each of…
Tips to Hire The Best Candidates, Even in a Tough Job Market
It might not seem like much until you sit down and actually…
How to Make New Hire Training Effective in a Remote Work Environment
Training new collectors is relatively the same whether it is being done…
