Training Bytes: What should a collector do when he or she makes a mistake and the consumer doesn’t notice it?
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Compliance Digest – April 17
I'm thrilled to announce that Bedard Law Group is the new sponsor…
Industry Experts Offer Predictions on 2022
As we embark on another trip around the sun, whether it will…
Collectors Share Tips to Help Establish Connections with Consumers
Conversations between collectors and consumers are like snowflakes, in that each of…
Getting to Know Mindy Chumbley of Solverity
The "Getting to Know" series is sponsored by Applied Innovation. Applied Innovation…
How to Make New Hire Training Effective in a Remote Work Environment
Training new collectors is relatively the same whether it is being done…