The Federal Communications Commission has issued a declaratory ruling in response to pair of requests — including one made by ACA International — related to a 2020 order implementing portions of the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, affirming a three-call-limit for calls made using automated …
Read More »FCC Launches Portal for Entities to Report Robocalls, Spoofing
The Federal Communications Commission announced yesterday that it has opened a portal for private entities to report suspicious robocall, robotext, and spoofing campaigns. The portal is meant for organizations — essentially entities other than consumers and private citizens — to let the FCC know of a problem. The portal can …
Read More »FCC Proposes Fines Against 12 Carriers for Not Reporting to Reassigned Number Database
The Enforcement Bureau of the Federal Communications Commission yesterday announced it was proposing fines against 12 different telecom companies for not submitting information to the Reassigned Number Database soon enough. The fines range from as low as $30,000 to as high as $93,000 and fault the carriers for going as …
Read More »FCC Looks to Expand STIR/SHAKEN to non-IP Phones
The Federal Communications Commission on Thursday announced its first steps toward closing a “small but still important hole” in its robocall protection defense, launching a Notice of Inquiry into expanding the STIR/SHAKEN call authentication protocols for non-IP networks. STIR/SHAKEN went into effect last year, requiring carriers to deploy technology that …
Read More »Groups Meet with FCC to Discuss How Blocked Calls Will be Coded
Last week, representatives from a number of trade associations, including ACA International, held a meeting with individuals in the Consumer and Governmental Affairs Bureau of the Federal Communications Commission to lobby for the adoption of a special code that would provide companies with immediate notifications of calls that were blocked …
Read More »FCC Adopts New Rules to Battle Robocalls
The Federal Communications Commission has adopted a new rule that requires gateway providers — companies that connect calls between networks — to comply with STIR/SHAKEN caller ID protocols and take additional measures to verify the identity of providers whose traffic they are routing or face having their calls blocked from …
Read More »FCC Proposes Rule To Curb More Robocall Activity
The Federal Communications Commission has unveiled new rules — that it will vote on next month — aimed at requiring all gateway providers comply with anti-spoofing and robocall rules or face having all traffic blocked by other networks. The Commission will vote on the proposed rule at its next meeting, …
Read More »FCC Orders Trio of Networks to Remove Illegal Robocall Traffic or Face Shutdown
The Federal Communications Commission has warned a trio of voice service providers that they are apparently allowing the transmission of illegal robocalls on their networks and had 48 hours to block that traffic or they would face having all of the traffic blocked. The networks — thinQ Technologies, Airespring, and …
Read More »FCC Proposes Largest Robocall Fine Ever as Chair Makes Comments About ‘Fix’ing Consumer Protections Under TCPA
The Federal Communications Commission has proposed its largest fine ever — $45 million — against a company accused of making “hundreds of thousands” of illegal robocalls attempting to sell health insurance. Perhaps most interestingly to companies in the accounts receivable management industry was a comment from the Chair of the …
Read More »FCC Goes After Two Providers For Not Meeting STIR/SHAKEN Deadlines
The Federal Communications Commission yesterday announced that two telecom companies have failed to fully implement the STIR/SHAKEN protocols and have been referred to the regulator’s enforcement unit for further investigation. The providers — Bandwidth and Vonage — also lost any “leniency” that STIR/SHAKEN provided to networks that were attempting to …
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