Tag Archives: Call Blocking

Last week, representatives from a number of trade associations, including ACA International, held a meeting with individuals in the Consumer and Governmental Affairs Bureau of the Federal Communications Commission to lobby for the adoption of a special code that would provide companies with immediate notifications of calls that were blocked …

The number of scam call attempts per month more than doubled from the start of 2021 to the end, according to a report that was released yesterday by T-Mobile. The cellular carrier revealed that there were 2.5 billion scam call attempts in November, compared with 1.1 billion in January. Also, …

If it’s one thing that all the Attorneys General across the country — regardless of whether they are Democrat or Republican — can agree on, it is their combined hatred of illegal robocalls. AGs from all 50 states and the District of Columbia yesterday filed a joint comment seeking to …

Today is a new day for companies making calls, including those in the accounts receivable management industry. Starting today, phone carriers are required to deploy the STIR/SHAKEN call authentication protocols that were built to combat the illegal spoofing of phone numbers and provide consumers with a level of comfort that …

A number of financial services trade associations — including ACA International — have filed a comment opposing a petition from a telecom organization that seeks to give voice service providers more flexibility when notifying consumers of calls that have been blocked. The comment requests that the Federal Communications Commission use …

Sen. Mike Crapo [R-Idaho] and Sen. Amy Klobuchar [D-Minn.] are taking another stab at their anti-robocall bill, seeking to give voice service providers the power to create their own whitelists of phone numbers that are not eligible to be blocked and to empower the Federal Communications Commission to create a …

The Federal Communications Commission yesterday issued two orders, one of which restricts the number of non-telemarketing calls that can be made by non-commercial, commercial, and tax-exempt nonprofit organizations under the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act. The other order bestows more power on voice service providers …

Verizon announced yesterday that customers using Android smartphones will now automatically be enrolled in the carrier’s free Call Filter service, which blocks robocalls and sends them directly to voicemail while also putting a warning label on caller IDs about calls that could potentially be fraudulent or spam. Customers previously had …

The attorneys general of all 50 states and Washington, D.C., announced a partnership yesterday with 12 major telecom carriers to join together and fight the proliferation of robocalls through a set of shared “principles.” News of the partnership was shared at a press conference yesterday in Washington, D.C. Leading the …

Companies in the credit and collection space might want to add a new app to the growing list of products and services they need to check against to make sure their calls are not being blocked or mis-labeled as fraud or spam. A published report highlights the release of an …