Q&ARM — March 4, 11, 18, 2021


In the first-of-its kind event, 10 companies will present their products and services while also answering questions from industry experts. Think “Shark Tank” and “American Idol” without making an investment or picking a winner. The objective is to try ad re-create an actual sales call or demo that a company might give to a prospective client.

The event will take place on three successive Thursdays. Each company will make a five-minute presentation and then answer questions for 20 minutes. Three companies will participate on March 4, three will participate on March 11, and four will participate on March 18. Well-known experts from across the industry will participate as panelists and ask questions of the participating companies. Here is the schedule:

Participating Companies:


Arbeit is a powerful, and easy to use communications platform that empowers businesses to reach more consumers. Innovative by nature, we are constantly listening to and understanding the businesses we partner with and developing long term industry relationships that allow us to be proactive in anticipating industry needs.


Attunely is the leading provider of Machine Learning to the financial services and account receivables management ecosystems. Attunely’s customized, dynamic predictive models allow your operators to leverage the most relevant, time-sensitive prioritization tools to yield the highest recoveries at the most efficient cost.

Augusta AI

Augusta AI offers customized artificial intelligence and machine learning solutions to companies looking to increase their bottom line, add extra layers of compliance, and to help them understand their customer base. Using contextual and sentiment analysis techniques, our powerful, patent-pending machine learning models integrate and work seamlessly in the background, providing real-time monitoring of text-based communications between clients and their customers, as well as customized reporting and alerts.


Balto is a cloud-based call center solution for businesses of all sizes. The solution deploys artificial intelligence to support sales, customer service and collection teams in training reps and analyzing customer issues. Balto listens to phone calls, and then live on-call, it tells the rep what to say next.


Collaborationroom.AI is a next generation patent pending tool built to engage your work from home employees. It is an Agent Engagement, Agent Productivity and Compliance application built for contact centers. This highly scalable application leverage’s AI to determine agent engagement by detecting facial expression from their Webcam. It gives supervisor real time feedback on Agent engagement and gives them the ability to coach agents in real time.


Interactions Virtual Collection Agent (VCA) is the only Conversational AI solution designed specifically to help collectors recover debt in a more efficient and cost-effective way. By blending Conversational AI and human intelligence, VCA offers an agent-like-experience at the scale and cost of automation. The result is faster debt recovery along with more productive and effective live agents. VCA seamlessly integrates with your current technology ecosystem to help you quickly increase recovery rates and reduce operating costs.


InterProse is the provider of ACE, a modern, web-based debt collection platform that boasts features such as inherited compliance audits and reports (SOC, PCI, PENTEST), account-level document storage, real-time data and document backups, native Virtual Agent and Client Access applications, integrated business intelligence tools, an open-API, tons of third party integration opportunities, and an intuitive interface that makes training easy! Check out our demo today!

Payment Vision

PaymentVision is a biller-direct, PCI-certified, electronic payment gateway provider. PaymentVision offers clients the unified ability to accept ACH, check, and credit or debit card payments, by phone, IVR, online, mobile, and text. PaymentVision processes over $2 billion in transactions annually. Among our growing roster of clients are U.S. financial institutions, credit unions, insurance companies, municipalities, credit bureaus, foreign exchange originators, auto and consumer finance companies, as well as non-financial entities large and small.


Simplicity Collect is a management software specifically designed to help small business and big business alike. Manage and track business collection cases. The system allows you to take ultimate control over how the collection agency software works for your business to increase your profits. Unlike other collection systems, Simplicity’s affordable and sophisticated system specializes in ensuring your collection cases never fall through the cracks.


TCN’s multichannel communications are designed with productivity and efficiency in mind. Continuously developing new technology, TCN cloud-based software keeps your call center up to date with the trends. With 24/7 professional support, you always have access to quick assistance. Not only does TCN provide features to optimize agent efficiency, but to also enhance and improve your customer experience. TCN’s industry-leading software gives you the power to connect with your customers like never before.


Tim Collins
Judd Peak
Matt Kiefer
John Bedard
Kelly Parsons-O’Brien
Megan Bryant
LaDonna Bohling
Jim Warner
Chris Taylor