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One of the great achievements that technology has had in the accounts receivable management industry is handling more of the calls and interactions between consumers and collectors. But technology is not yet at the point where it can handle all the calls, and it may never get there. Just how close can it get, then?

In this webinar, a panel of experts will break down the different types of calls that technology can handle, and those that need to be addressed by a human, while looking at how that dynamic is going to change moving forward.

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