September, 2022

19sep1:00 pm2:00 pmPolicies & Procedures vs. Standard Operating Procedures and Statements of Work: What Should Go into Each


Event Details


Policies and procedures are the overarching documents that govern how things are done inside a collection operation. But beyond that, operations also have statements of work and standard operating procedures. Figuring out what goes in where is crucial to making sure an operation is effective and has all its bases covered.

In this webinar, sponsored by Peak Revenue Learning, a panel of experts will talk about the different types of documents and what should go in each.



(Monday) 1:00 pm - 2:00 pm EDT

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