Demo Day — February 25, 2022
Hear from seven of the industry’s leading solutions providers during 25-minute demonstrations. Participants must register for the demos in advance by filling out the form at the bottom of this page.
TCN provides a cloud-based call center platform for enterprises, contact centers, business process outsourcing firms (BPOs) and collection agencies. TCN’s flagship platform, TCN Operator, features a holistic set of easy-to-use, automated agent tools and advanced apps for omnichannel communications, workforce engagement, compliance & data management, integration & automation, intelligence, reporting & analytics and collaboration & accessibility. Its suite of compliance tools helps businesses meet the requirements of the Telephone Consumer Protection Act (TCPA) and other state and federal regulations, including new and updated debt collection rules issued by the CFPB. For more information, visit www.tcn.com/.
NobelBiz is a leading Telecom and Contact Center Technology company, delivering tailored solutions for debt collection agencies and contact centers around the globe. Their Omnichannel Collections Communication system helps collectors save time, reduce workload and boost recovery rates – all from a single dashboard.
Intelligent Contacts provides cloud-based, omnichannel contact center software and PCI- certified payment solutions for the accounts receivable and healthcare industries. Compliance focused and analytics-powered, our Hosted Contact Center and Intelligent Portals deliver the personalized, automated, and fully-mobile convenience businesses and consumers want when communicating (voice, email, text, chat) or paying a bill on their own schedule. In addition to its’ TCPA-compliant predictive dialer, Intelligent Contacts recently launched the only self-resolution payment portal with a built-in, automated compliance engine.
Tratta is data-driven payment infrastructure to accelerate revenue recovery in accounts receivable and collections. Tratta has transformed the payment experience for consumers while reducing your payment reconciliation costs at the same time. Tratta’s software can be deployed in minutes, not weeks or months. It provides data-driven insights to improve payment rates and eliminate chargebacks, declines, and returns. Accelerate your revenue with Tratta.
SuccessKPI helps contact centers improve business outcomes and efficiency, while transforming the customer and agent experience. SuccessKPI does this by unifying cross-channel Conversation Analytics, Speech & Text Analytics, Quality Management and outcome data providing a 360 degree view of the customer and agent experience.
Skit (previously known as Vernacular.ai) is a Series B AI-first SaaS voice automation company. Our suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, our product – Virtual Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.