Teaching Active Listening and Other Conversational Techniques (From 10/21/2022)
Transcript Mike Gibb 0:03Hey everybody. Welcome. Thanks for joining us today. My…
Teaching Emotional Intelligence to Collectors (From 8/4/2022)
Transcript Mike Gibb 0:03Hey everybody. My name is Mike Gibb. I run…
How to Get Calls That Go Sideways Back on Track (From 7/14/2022)
Transcript Mike Gibb 0:04everybody, thanks for joining us today. My name is…
