How Technology can Help Accelerate the Training Process (From 9/25/2023)
Transcript Mike Gibb 0:07Hey everybody. Welcome. Thanks for joining us today. My…
Teaching Active Listening and Other Conversational Techniques (From 10/21/2022)
Transcript Mike Gibb 0:03Hey everybody. Welcome. Thanks for joining us today. My…
What to do When a Collector Says the Wrong Thing (From 8/30/2022)
Transcript Mike Gibb 0:04Hey everybody, welcome. Thanks for joining us today. My…
How to Teach Collectors to Use the Right Tone of Voice (1/20/2022)
Transcript Mike Gibb 0:03Everybody, welcome. Thanks for being here today. We've missed…