Premium Content Tag: Ken Rubin

The Pros and Cons of Using Nearshore and Offshore Contact Centers (From 9/1/2023)

mikegibb September 2, 2023

How to Determine the ROI of an Investment

mikegibb June 24, 2023

The Good, The Bad, and The Ugly of Nearshoring & Offshoring (From 2/8/2023)

mikegibb February 12, 2023

Where Companies Should Spend Their 2023 Budgets (From 1/3/2023)

mikegibb January 7, 2023

The Pros & Cons of Keeping Your First Party and Bad Debt Operations Separate (From 11/7/2022)

Transcript Mike Gibb 0:03Everybody, good afternoon or good morning, depending I guess…

mikegibb November 12, 2022

Winter is Coming-How to Survive Until Things Get Better (From 7/7/2022)

Transcript Mike Gibb 0:04Everybody, welcome. Thanks for joining us today. My name…

mikegibb July 9, 2022

Top 10 Red Flags on a Collection Agency Financials (From 4/12/2022)

Transcript Mike Gibb 0:03Everybody, welcome. Thanks for joining us today. My name…

mikegibb April 23, 2022

What to Look for When Buying an Agency (From 3/30/2022)

Transcript Mike Gibb 0:03everybody welcome thanks for joining us today. My name…

mikegibb April 4, 2022