Keeping Collectors Motivated to Avoid “Robot” Mode (From 9/6/2022)
Transcript Mike Gibb 0:03Hey everybody, good morning or good afternoon depending on…
How to Get Calls That Go Sideways Back on Track (From 7/14/2022)
Transcript Mike Gibb 0:04everybody, thanks for joining us today. My name is…
How Complaints and Lawsuits Can Help You Improve Compliance (From 6/29/2022)
Transcript Mike Gibb 0:05Hey everybody. Thanks for joining us today. My name…
Getting People to Show up for Their Job Interview (From 3/9/2022)
Transcript Mike Gibb 0:03Everybody, welcome. Thanks for joining us today. My name…
Building Scripts and How They Should be Used in Collections (From 2/21/2022)
Transcript Mike Gibb 0:04Everybody, good afternoon, I guess Good morning. How are…
Turning Employees Into Leaders (From 1/28/2022)
Transcript Mike Gibb 0:04Everybody, welcome. Thanks for joining us today. My name…
How to Teach Collectors to Use the Right Tone of Voice (1/20/2022)
Transcript Mike Gibb 0:03Everybody, welcome. Thanks for being here today. We've missed…
