Premium Content Tag: Kelly Parsons-O'Brien

Being Authentic-Using Your Voice, Building Your Circle, Wielding Your Influence (From 3/11/2024)

Mike Gibb 0:08Hey everybody. Welcome. Thanks for joining us today. My name…

mikegibb March 16, 2024

Making the Decision to Go Legal-How to Know When to File Collection Lawsuits (From 1/23/2024)

Mike Gibb 0:10Everybody, welcome. Thanks for joining us today. My name is…

mikegibb January 27, 2024

How to Handle Rude Consumers (From 11/16/2023)

Mike Gibb 0:11Hey everybody, welcome thanks for your patience apologize for the…

mikegibb November 18, 2023

How to Get Referrals and Recommendations from your Clients (From 10/18/2023)

Mike Gibb 0:10Hey everybody. Welcome. Thanks for joining us today. My name…

mikegibb October 21, 2023

The Pros and Cons of Using Nearshore and Offshore Contact Centers (From 9/1/2023)

mikegibb September 2, 2023

The Best Questions that Help Collectors Get Paid (From 7/6/2023)

mikegibb July 9, 2023

How to Deal with Employees who Lack the Motivation and Ambition to Improve (From 6/30/2023)

mikegibb July 1, 2023

The Best Way to Teach the FDCPA to New Collectors (From 4/20/2023)

mikegibb April 22, 2023

The Good, The Bad, and The Ugly of Nearshoring & Offshoring (From 2/8/2023)

mikegibb February 12, 2023

Where Companies Should Spend Their 2023 Budgets (From 1/3/2023)

mikegibb January 7, 2023