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General Information
Agencies Seeing Backlash From Keeping Offices Open
Consumer Advocacy Group Calls on Treasury Dept. to Protect Stimulus Checks from Collectors
CFPB Employees Working From Home After Contractor Tests Positive
How to Pivot in a Time of Crisis: The Alternative to Scrambling Your Workforce
Did You Plan for the Wrong Disaster?
Former CFPB Director Cordray Calls For ‘Vigorous’ Oversight of Collectors in COVID-19 Whitepaper
Employees at Four Wells Fargo Call Centers Test Positive for COVID-19
All Rise, The Court of Public Opinion is Now in Session
CARES Act Information
Details About Relief Available Through CARES Act
Senate Unanimously Passes Relief Bill, Which Will Restrict Student Loan Collections Only
Senate, White House Reach Deal on Stimulus, But Question of Impact on Collections Industry Remains
Regulatory Guidance
CFPB Issues Credit Reporting Guidance During COVID-19
Collection Agency Regulator Group Urges Agencies to Proactively Work With Consumers
State Developments
States’ Action Against Coronavirus Causing Uproar in ARM Industry
Battle Brewing Over Fate of Collection Industry During Coronavirus Response
Cities, States, Federal Government Address Debt Collection During Outbreak
Cornerstone Publishes State-by-State Responses to Question About Working From Home During Pandemic
States Take Steps to Protect Stimulus Funds From Collectors
State AGs Ask CFPB to Withdraw Credit Reporting Guidance
CALIFORNIA
California Tolls Statute of Limitations, Among Other Legal Relief
ILLINOIS
Illinois Issues Guidance To Licensed Agencies
Illinois Takes More Steps to Regulate Debt Collection During COVID-19
MASSACHUSETTS
Massachusetts Enacts Emergency Collection Regs, Bans Phone Calls to Debtors
Massachusetts Places Restrictions on Collection of State-Owed Debt: ACA International
Massachusetts Issues FAQ to Help With Emergency Collection Regulations
NEW JERSEY
N.J. Senate to Vote on Bill Restricting Collection Activities
NEW YORK
N.Y. Suspends Debt Collection on Bills Owed To, Collected By, State AG
Advocacy Group in N.Y. Garnering Stories, Support for Campaign to Stop Collections in State
N.Y. Legislator Says He Has Introduced Bill to Ban Collections in State
COVID-19 Leads N.Y. to Scrap Collector Licensing: Report
NORTH CAROLINA
N.C. AG Suspends Collection of Debts Owed to State
Disaster Declaration in N.C. Triggers 30-Day Deferral of ‘Debt Payment’
OHIO
Bill Introduced in Ohio to Stop Debt Collection During Pandemic
SOUTH CAROLINA
S.C. Lawmaker Calls For Moratorium on Medical Debt Collection
WASHINGTON, D.C.
Collectors Barred From Contacting Debtors Under New Legislation in Washington, D.C.
WASHINGTON STATE
Washington Issues Shelter-in-Place Order
Washington State Issues Proclamation Regulating Debt Collection
WEST VIRGINIA
Collectors Allowed to Keep Working in West Virginia
WISCONSIN
Wisconsin Issues Stay at Home Order
Wisconsin Regulator Issues Warning to Collectors in Form of ‘Emergency Guidance’
Federal Government
Bill Introduced in Senate to Prohibit Negative Credit Reporting During Crisis
Regulators Urged to Halt Non-Coronavirus Rulemakings
Some in Congress Still Want Ban on Debt Collection
Consumer Groups Back Bank Request for Emergency FCC Robocall Relief
Lawmakers Lobby Treasury to ‘Protect’ Stimulus Checks From ‘Predatory’ Collectors
Advocacy Group Calls out CFPB to Stop Collectors From ‘Going After’ Consumers
Student Loans
Ed. Dept. Stops Collecting on Defaulted Student Loans, Tells Agencies to Do Same
Senate Unanimously Passes Relief Bill, Which Will Restrict Student Loan Collections Only
Could Calls to Freeze Regulatory Agenda Put CFPB’s Debt Collection Rule in Jeopardy?
Layoffs/Closings
Coast Professional Lays Off More Than 300 Employees As More Agencies Cut Back Because of Coronavirus
Minnesota Agency Lays Off 250 Workers
Healthcare
More Healthcare Facilities Stopping Debt Collection Activities
Beginning to Assess the Impact of Coronavirus on Healthcare Collections
Hospitals Report Dire Financial, Staffing Situations With Worst of COVID-19 Still to Come
Press Releases
VoApps Hopes to Help in a Time of Need
RMAI Supports Protection of Federal Stimulus Funds from Collections
Crown Asset Management Supports Frontline COVID-19 Healthcare Workers
