Webinar Recordings

Credit reporting remains a complicated and highly nuanced component of the ARM industry, and recent changes to how, when, and what is reported is making it even more complex, according to a panel of compliance experts, speaking during a webinar last week. The webinar, which was sponsored by The Bedard Law …

When it comes to individuals who frequently file lawsuits against collection agencies, they can be categorized into one of three groups: People who want to make money People who are crazy People who are both The three groups were provided by Amy Jonker, a principal in the law firm of …

To paraphrase a famous quote from Zig Ziglar: there is only one thing worse that training someone and not keeping them…Not training them and keeping them. For collection agencies, that maxim is definitely true, especially in today’s world of heightened compliance and mastering the art of persuasion, according to a …

Today, tomorrow, and well into the future, collector compensation will be tied to compliance and complaints, according to a panel of collection industry professionals who spoke during a webinar hosted by AccountsRecovery.net earlier today. The webinar, sponsored by Cornerstone Support, aimed to share best practices in collector compensation, at a …

Change management is becoming more important at collection agencies, as they seek to develop processes for efficiently managing an overflow of information that requires updating and adapting systems to comply with an ever-changing patchwork of rules and legal rulings, according to a panel of speakers who participated in a webinar …

The objective for any sales effort by a collection agency to find new business should be to try and turn customers and prospects into friends, according to a panel of experts who participated in a webinar recently hosted by AccountsRecovery.net. GC Services, for example, has developed 66 questions that its …

AccountsRecovery.net is proud to present a free webinar that will provide a comprehensive assessment of the legal landscape following this summer’s TCPA ruling. There have been a number of important developments since the Federal Communications Commission announced in July Declaratory Rulings on the Telephone Consumer Protection Act. TCPA lawsuits have …