Getting to Know

Like many, Vinetta Orcutt’s start in the industry was a fairly common story — she needed a job. But what she found was a career. It didn’t take long for her to fall in love with her new surroundings and she hasn’t looked back since. Read on to learn more …

If you ever have the chance to spend some time with Ron Brown, do it. Having spent more than half a century in the credit and collection industry, the man has no shortage of great stories. One of the most respected and recognized experts in the industry, Brown has literally …

George Buck comes from a different time, when people found a job they liked and stayed there their whole career, even if it took two job interviews for him to realize the company was a collection agency. George, who has spent 40 years working at Frost-Arnett Company, has worked just …

If things had worked out differently, we might all be listening to Mac Johnston when watching sports on the television. Mac thinks he missed his calling by not becoming a play-by-play sports announcer. Television’s loss is the credit and collection industry’s gain. Read on to learn more about Mac and …

Lauren Valenzuela clearly puts her heart and full effort into everything she does. All you need to do is read her answers to the questions below to see proof of that. That effort and ambition is likely the reason why she has become such a respected member of the credit …

Like most, Boyd Gentry did not grow up with aspirations of being in the credit and collection business. But he also likely wouldn’t trade his 16 years in the business for anything else, especially since it led him all the way to the Supreme Court. Read on to learn more …

You might not know it if you run into her at a conference or when she’s out and about, but Melissa Nash loves silence. Perhaps it is that she can manage well in either environment that has allowed her to achieve so much during her 12 years in the industry, …

Of all the people who have participated in this profile, and possibly all the people in the credit and collection industry, Steven Fuernstahl might have had the most inauspicious start imaginable. But, despite only lasting three hours at his first collections job, Steven did not give up — thanks to …

After 35 years in the credit and collection industry, Bonnie Baker got married a few months ago and became Bonnie Allen. Regardless of her name, Bonnie has flourished during her career in the industry, climbing her way from programmer to the owner of four companies. Read on to learn more …

Missy Meggison’s first job as a lawyer was for a collections law firm and, 12 years later, she hasn’t looked back. Now the general counsel and chief compliance officer for First Financial Asset Management, Missy longs for the day when we all just get along and everyone uses the same …