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Getting to Know

Getting to Know Neal Jagoda of VoApps

  A lot of people in the ARM industry started out elsewhere before finding their home in collections. Neal Jagoda might be the person who started the furthest away before he landed in the ARM industry. There does not appear to be a direct connection between running a company that …

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Getting to Know John Stevenson of U.S. Cellular

  After 30 years in the business, John Stevenson, the senior director of Financial and Real Estate Services at U.S. Cellular, has a great outlook on the roads that often lead consumers into collections. Most people don’t want to be in that situation, and the goal should be to get …

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Getting to Know Jeremy Mapes

  Only a small number of people are fortunate enough to find their true calling in their first job and parlay that into a successful career. Jeremy Mapes is one of those few people. Mapes’s clients and the many people he has worked with over the years are certainly happy …

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Getting to Know Alex Villafranca of Arbeit Software

Alex Villafranca always seems to be having fun. Whether in his company’s Debt Collection 101 videos or the refreshing way he promotes the company and its brand, nobody will ever say it looks like he’s not having a good time. And why shouldn’t Alex be happy? He’s gone from asking if …

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