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Getting to Know

No. 3 at CFPB Departs to Join NY AG’s Office

Chris D’Angelo, the Consumer Financial Protection Bureau’s Associate Director of Supervision, Enforcement, and Fair Lending, is leaving his job to become the new Deputy Attorney General for Economic Justice in the state of New York, according to published reports. Long considered an ally of former director Richard Cordray, D’Angelo announced …

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Getting to Know Dennis Barton of The Barton Law Group

Everyone’s origin story for how they came to work in the collections industry is different and some are more serendipitous than others. But Dennis Barton’s origin story might be the most serendipitous of them all. Thankfully, Tim the process server remembered Dennis saying he wanted to get into consumer collections …

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Getting to Know Kelli Krueger of CBE Companies

There are people who love to learn. And there are people who are great teachers. But rarely are there people who are good at both. Kelli Krueger is one of those people. Kelli has a passion for helping anyone — whether it’s a co-worker at CBE Companies or someone else …

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Getting to Know Mike Wright of TECH LOCK

Mike Wright is one of the ARM industry’s most respected cybersecurity experts. He is also the first person who has participated in this profile to consider a career in astrophysics. Read on to learn more about Mike and his love of all things Tolkien. Name: Mike Wright Company: TECH LOCK, Inc. …

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Getting to Know Joe Gelbard of TrueAccord

Joe Gelbard has a track record of helping ARM industry startups become ARM industry grown ups. First at LiveVox and now at TrueAccord, Gelbard has helped the industry understand the importance of technology and how it can make collections more efficient and more productive. Gelbard is also one of those …

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Getting to Know Michael Lages of Delta Outsource Group

For Michael Lages, the numbers never lie. Numbers help hold employees accountable, they help make decisions, and, when they don’t add up, they tell you it’s time to go back to the drawing board. While the numbers may never lie, Lages also understands that it’s the employees who ultimately determine …

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