Getting to Know

If only he could have been named Tom Better or Tom Best instead of Tom Good, his name would have been more fitting. Good may not be a strong enough adjective to describe Tom Good, a partner at the law firm of Barron & Newburger. Good is a respected legal …

Rozanne Andersen has been a household name in the collections industry for more than two decades. She has established herself as one of the most intelligent and insightful professionals in an industry that is full of intelligent and insightful professionals, and is one of the people that the experts turn …

Philip Rosenthal has spent more than half a century in the collections business and has owned his own agency for more than 47 years. Perhaps one of the reasons why he’s been so successful is the day schedule he keeps, while still making time to have dinner with his wife …

The collections industry is filled with stories of people who have worked their way up from starting as a collection agent. Jason Davis should stand as a testament to what is possible for those who are just getting started in the industry. In 15 years, Davis has gone from being …

As a long-suffering fan of the Chicago Cubs (until recently, of course), Roger Weiss needed to develop a great sense of humor to deal with year after year of frustration and futility. But now that the Cubs have ended a 108-year drought and won the World Series, that doesn’t mean …

Jody Bellflower came to collections in a very indirect way; he used to be a professional golfer. Now a vice president ay CBA of Georgia, Bellflower spends more time putting out fires with clients than putting. Always anxious to learn and always willing to take time to talk shop, Bellflower is exactly …

Everyone knows someone who you wonder how they get everything done. They always seem to have a million projects on the go, but they appear calm and collected and aren’t pulling their hair out like you no doubt would be. Adam Parks is one of those people. Already running a successful marketing agency and …

Nick Jarman recently took the bold leap of leaving the collection agency he helped start to launch his own consulting firm, RightAway Consulting & Coaching. One of the most well-known and well-respected members of the industry, he took time out from building his new empire to share some details about him and how …

In a relatively short period of time, Kelly Knepper-Stephens has asserted herself as one of the most knowledgeable compliance experts in the collections and debt-buying industry. She has participated in the SBREFA portion of the CFPB’s rulemaking process for both the debt collection rule and the arbitration rule. A frequent speaker on …

Tom Haag has spent more than a half-century in the collections business, taking over the family agency from his father. One of the most widely respected individuals in the industry, Haag has seen a lot during his career. Read on to see how close Tom got to realizing his dream job from …