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General News

New Sentinel Sales Rep Shares Plan, Vision

Sentinel Development Solutions is getting ready to make a big splash in the collections space. The company has hired Rob Norwood as its new director of business development, to help raise its market awareness and take advantage of a changing marketplace. The acquisition of Columbia Ultimate by Ontario Systems is …

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The Industry Reacts To President Trump

America has a new president-elect today. Donald Trump has been elected the 45th president of the United States, following one of the most polarizing and divisive campaigns in the country’s history. Many went to bed or woke up early this morning and were stunned or overjoyed at the news that Trump had defeated …

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Commission Impossible?

Today, tomorrow, and well into the future, collector compensation will be tied to compliance and complaints, according to a panel of collection industry professionals who spoke during a webinar hosted by AccountsRecovery.net earlier today. The webinar, sponsored by Cornerstone Support, aimed to share best practices in collector compensation, at a …

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Report Highlights CFPB Management Challenges


A review of the Consumer Financial Protection Bureau has identified four major management challenges that, if not corrected, will “hamper the CFPB’s accomplishment of its strategic objectives.” In order of significance, the challenges are: Ensuring an Effective Information Security Program Ensuring Comprehensive Policies & Procedures Are in Place and Followed Maturing …

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