General News

CenterPoint Legal Solutions Names Whitney Carpenter as Vice President, Client Services

CenterPoint Legal Solutions, LLC, a full-scale solutions recovery firm, announces the appointment of Whitney Carpenter to Vice President, Client Services. In this role, Whitney will ensure that CenterPoint Legal Solutions provides the best possible experience for clients while assisting with the continued expansion of the Company’s full-service solution offerings. Whitney …

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Why You Might Not Want to Try Negotiating With a Millennial

Recently, held a webinar discussing the differences in trying to collect from individuals from different generations, discussing whether different methods and strategies are needed when collecting from millennials as opposed to baby boomers. One of the things that was not discussed, but maybe should have, are the increasingly talented …

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LucentPay Acquires Global Collection Systems

Chandler, AZ (May 23, 2019) – LucentPay, provider of adaptable and ARM-focused payment solutions designed for agency profitability, today announced it has acquired Global Collection Systems (GCS), a leading provider of virtual collection technology. Combined, the company continues to serve the ARM industry with payment partnerships that improve agency profitability. …

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CFPB’s Enforcement Director Resigns

Another senior director in the enforcement unit at the Consumer Financial Protection Bureau has resigned, according to a published report. Kristen Donoghue, who was assistant director for enforcement at the CFPB, followed Eric Blankenstein, who was the policy director for supervision, enforcement, and fair lending, out the door, although it’s …

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Comment Period on Proposed Rule Opens

Ladies and gentleman, start your comments. The 90-day comment window on the proposed debt collection rule from the Consumer Financial Protection Bureau opened today following its publication in the Federal Register, and will remain open until August 19, 2019. Comments on the proposed rule can be submitted via an online …

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How To Create Organizational Value With A Post-Audit Report

EDITOR’S NOTE: This article was written by Melissa Coutier from DCM Services. Did you say audit? Audit requests for companies like DCM Services are part of our everyday operations and environment. Our team understands that audit preparation is a large, but very important endeavor. Being an auditee involves a time …

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