General News

The Consumer Financial Protection Bureau is seeking permission to conduct an online survey of 8,000 individuals related to debt collection disclosures. The agency had previously requested permission for the survey, but that request was canceled by former acting director Mick Mulvaney as part of a freeze on regulatory actions that …

BillingTree recently launched its seventh annual ARM industry ‘Collection Agency Operations and Technology Survey.’ The survey helps shed light on how different collection agencies manage their operations and has been a helpful resource for collection agencies of all shapes and sizes. Dave Yohe, the vice president of marketing at BillingTree, …

One step forward, one step back. The pattern for merger & acquisition (M&A) activity in the accounts receivable management industry continued in 2018, according to data released by Corporate Advisory Solutions. There were 30 deals completed in 2018, worth a total of $3.4 billion, down from 40 deals worth $6 …

Ogden, Utah — Today, collections and ARM software technology leader DAKCS Software Systems is excited to announce a partnership with Renkim as a fully integrated letter vendor. This partnership allows for greater flexibility and service, by providing new opportunities and more feature options from a great company. Renkim, an industry leader in …

Phoenix, Ariz. – January 30, 2019 – BillingTree®, the payment problem solvers™, announced today the start of its seventh annual ‘Operations and Technology’ research series, which examine­s industry specific opportunities and challenges including payment trends. The first study for 2019 is the ARM industry ‘Collection Agency Operations and Technology Survey‘ providing key decision-makers …

Collection agencies are receiving an “extraordinarily high” number of indirect disputes with “little evidence” that the disputes are originating with an actual individual, according to a report issued by ACA International. The average number of disputes an agency receives annually is 60,408, according to the report, which included data from …

The town of Forest Park, Ill., is in the process of hiring a collection agency to recover past due debt, including unpaid tickets, according to a published report. The town’s administrator said it “parted ways” with the previous collection agency it was using because it “just didn’t feel they were …

A bill has been introduced in the Pennsylvania House of Representatives that would establish a 10-year statute of limitations on the collection of state income tax. The bill, House Bill 17, would amend the state’s Tax Reform Code of 1971. A copy of the bill can be accessed by clicking …

Recently, the owner of a collection agency reached out to me and shared a letter he had written to his local Congressman. The letter, which you can read excerpts of below, talks about the pains of dealing with frivolous lawsuits and the impact that defending against them, in terms of …

Even though issues related to debts continue to plague servicemembers, the number of complaints associated with debt collection has been surpassed by issues that those in the military are having with credit reporting, according to a report issued by the Consumer Financial Protection Bureau. Debt collection complaints accounted for 26% …