General News

VeriFacts Announces Women-Owned Business Certification

VeriFacts, a leading employment verification service in the accounts receivable management industry, is pleased to announce its certification as a Woman-Owned Business. The certification process was performed by Women’s Business Enterprise National Council (WBENC), a nationally recognized 501(c)(3) nonprofit organization. Certified Women-Owned Businesses (Women’s Business Enterprises or WBEs)– particularly Women-Owned …

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TCN Launches Voices Analytics for Improving Agent Performance and Increasing Efficiency of Contact Center Operations

ST. GEORGE, Utah – May 25, 2021 – TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies, today announced the launch of its Voice Analytics, a set of advanced tools for search and discovery combined with automated call transcription and reduction. The new set of …

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DFPI Hires Advocate to Run Fintech Office

The California Department of Financial Protection and Innovation (DFPI) yesterday announced it has hired a leading consumer advocate to run its Office of Financial Technology and Innovation, with the mandate to create a “national model for fostering responsible innovation” for entrepreneurs developing financial products and services in the state. The …

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Aargon Agency Partners with Interactions to Accelerate the Digital Transformation of its Contact Center

FRANKLIN, MA – May 13, 2021 – Interactions, one of the world’s largest standalone conversational artificial intelligence (AI) companies, today announced that Aargon Agency, a leading accounts receivable management (ARM) company that works with major hospital systems and medical offices, is deploying an Interactions Virtual Collection Agent (VCA) to drive revenue recovery …

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State Collection Wins Logo Madness Tournament

The accounts receivable management industry has voted and selected the logo it considers to be the best in the business. Congratulations to State Collection Service for winning the first annual AccountsRecovery.net Logo Madness tournament, which wrapped up yesterday. The tournament, which began with more than 40 companies submitting their logo, …

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