General News

While the number of lawsuits may be going down, the number of complaints continues to go up, according to data released yesterday by WebRecon. Collection agencies faced lawsuits alleging 1,330 violations of the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, and the Fair Credit Reporting Act in …

ACA International held its 2019 Spring Forum event in Las Vegas this week. Here are some snippets and highlights of the event, which included a significant amount of great ideas and content. COMPLIANCE OVERSIGHT OF COLLECTOR COMPENSATION? Should the compliance department have oversight or knowledge of a collection agency’s compensation …

The program to place unpaid debts owed to the Internal Revenue Service with one of four private collection agencies is on pace to more than double the amount collected during its first full-year in action, according to a report provided to the Senate Finance Committee yesterday. Through the first three …

There are apps out there now that imitate the voices of real people and individuals are using them during phone conversations with collection agents as a means of wasting an agent’s time and making it impossible to collect on a debt. That was just one of a number of important …

President Trump unveiled his 2020 fiscal year budget yesterday, proposing to spend a record $4.75 trillion to run the country. The budget proposal is not much more than a wish list from The White House about its priorities and how it would like to see Congress allocate funds for the …

Kathy Kraninger, the director of the Consumer Financial Protection Bureau, will be back on Capitol Hill this morning, testifying before the Senate Banking Committee. The hearing, The Consumer Financial Protection Bureau’s Semi-Annual Report to Congress, also includes an Executive Session where the committee will consider the nominations of three individuals …

Without coming out and naming them specifically, it sounded an awful lot like John Oliver of HBO’s “Last Week Tonight” put the blame for the increasing number of robocalls that individuals are receiving squarely on the shoulders of ACA International’s lawsuit against the Federal Communications Commission. During a segment on …

Three different trade groups, including ACA International, were the only individuals or entities to file comments to a proposal from the Consumer Financial Protection Bureau to conduct a survey in relation to debt collection disclosure forms. The American Bankers Association and the American Financial Services Association were the other two …

[DUBLIN, OHIO, Mar. 11, 2019–] ezPay365, a provider of payment processing solutions for the accounts receivable management (ARM) industry, has named Dan Weot, senior vice president, business development. In his new role, Dan will be responsible for expanding ezPay365’s market share while developing new sales channels and additional vertical markets. …

First things first. Let’s get the most important question out of the way. Having listened to most of the House Financial Services Committee ask questions of Kathy Kraninger, the director of the Consumer Financial Protection Bureau, there was one question that kept popping into my head: how do you pronounce …