Employee Benefit Priorities Shifting, With Renewed Focus on Mental Health
A growing number of small businesses are offering their employees health benefits…
Firm Announces Acquisition of Washington-based Collection Agency
A private holding company that says it is actively seeking to purchase…
Recovery Decision Science Acquires the Assets of Geist Holdings
CINCINNATI, Ohio - Recovery Decision Science, LLC (RDS) has acquired the assets…
Do You Really Know How Your Employees Are Doing?
C-level executives are dramatically underestimating how much their employees are struggling with…
20 Companies Seeking Collection Talent
During this, The Great Resignation Era, I thought it would be helpful…
Demo Day Presentations Offer Insights From Actual Customers
References are an essential component to any screening process. Whether it's considering…
Why Robocalls Aren’t Going Away Anytime Soon
Robocalls are like email spam and phishing attacks in that they are…
CFPB Leaders Discuss Approach, Priorities — Including Medical Debt
A pair of leaders from the Consumer Financial Protection Bureau made public…
How Collectors Should Respond to Common Scenarios With Consumers
Good collectors understand that winning a call is about getting a payment…
CFPB Launches RFI to Improve Customer Service at Big Banks
In conjunction with a town hall held in Great Falls, Mont., yesterday,…