Home / General News (page 30)

General News

Susan K. Hayes, President of Leading Mid-Atlantic Collections Agency Alacrity Collections, Confirmed for 6th Term on Maryland Collection Agency Licensing Board

ANNAPOLIS, MD (July 16, 2018)—Susan K. Hayes, president and founder of Annapolis, Md.-based Alacrity Collections Corporation, has been confirmed to serve a sixth term on the Maryland Collection Agency Licensing Board. Hayes was first nominated to the Board in 1997. Since then, she has contributed over 36 years of collections …

Read More »

BillingTree Showcasing Payment Card Account Updater For ARM At 2018 ACA International July 23-25 In Nashville

PHOENIX, July 18, 2018 /PRNewswire/ — BillingTree®, the leading payment technology provider, today announced plans to feature their innovative auto-account updater at the upcoming ACA International Convention & Expo in Nashville. Payrazr Account Updater™ supplies refreshed cardholder data to create a smoother billing cycle for both the agency and their consumers. The solution …

Read More »

Nordis Technologies Sees Strong Demand for Customer Communications and Payments Technology in the Collections Industry

CORAL SPRINGS, FLORIDA, July 17, 2018—Nordis Technologies is expanding its presence in the collections industry as the demand grows for communications and payments technology to more efficiently comply with fast-changing regulations, connect with consumers digitally, and collect payments through multiple channels. The company is demonstrating its innovative cloud-based applications to highlight …

Read More »

Pro-Consumer Group Launches Campaign Against Kraninger

A pro-consumer group yesterday launched a massive advertising campaign in the Washington, D.C., area attempting to “educate” viewers about the record of Kathy Kraninger, who has been nominated to be the next director of the Bureau of Consumer Financial Protection. Kraniger is set to have her confirmation hearing before the …

Read More »

Credit Union Case Study Proves Call-Backs Reduce Abandon Rates, Improve Customer Experience

Toronto, ON — July 17, 2018 Fonolo, the leader in cloud-based call-back solutions for the modern contact center, announced today that First Service Credit Union (FSCU) has successfully implemented its innovative call-back solution. By applying call-backs to their existing contact center technology, FSCU saw improved handling of call volume during peak times, a …

Read More »

President Creates Consumer Fraud Task Force

President Trump this week issued an executive order creating a task force that will focus on market integrity and consumer fraud. The Task Force on Market Integrity and Consumer Fraud will include representatives from the Department of Justice, Bureau of Consumer Financial Protection, Federal Trade Commission, Comptroller of the Currency as …

Read More »
Skip to toolbar