General News

ANNAPOLIS, MD (July 16, 2018)—Susan K. Hayes, president and founder of Annapolis, Md.-based Alacrity Collections Corporation, has been confirmed to serve a sixth term on the Maryland Collection Agency Licensing Board. Hayes was first nominated to the Board in 1997. Since then, she has contributed over 36 years of collections …

Democrats on the Senate Banking Committee have sent a letter to Sen. Mike Crapo [R-Idaho], the committee’s chairman, asking for a potential delay in the nomination hearing for Kathy Kraninger because they have not received documents they had previously requested. Kraninger is scheduled to have her confirmation hearing tomorrow before …

Ogden, Utah, July 16, 2018 — DAKCS Software Systems, Inc. has obtained licensing from payment software hub PDCflow as the only collection software platform officially licensed to use the patented embedded browser technology (US patent no. 9,799,029) known as Secure Entry Overlay. The overlay technology is fully integrated in the DAKCS’ …

PHOENIX, July 18, 2018 /PRNewswire/ — BillingTree®, the leading payment technology provider, today announced plans to feature their innovative auto-account updater at the upcoming ACA International Convention & Expo in Nashville. Payrazr Account Updater™ supplies refreshed cardholder data to create a smoother billing cycle for both the agency and their consumers. The solution …

CORAL SPRINGS, FLORIDA, July 17, 2018—Nordis Technologies is expanding its presence in the collections industry as the demand grows for communications and payments technology to more efficiently comply with fast-changing regulations, connect with consumers digitally, and collect payments through multiple channels. The company is demonstrating its innovative cloud-based applications to highlight …

A pro-consumer group yesterday launched a massive advertising campaign in the Washington, D.C., area attempting to “educate” viewers about the record of Kathy Kraninger, who has been nominated to be the next director of the Bureau of Consumer Financial Protection. Kraniger is set to have her confirmation hearing before the …

Toronto, ON — July 17, 2018 Fonolo, the leader in cloud-based call-back solutions for the modern contact center, announced today that First Service Credit Union (FSCU) has successfully implemented its innovative call-back solution. By applying call-backs to their existing contact center technology, FSCU saw improved handling of call volume during peak times, a …

A group of more than two dozen U.S. Senators — all of them Democrats — have sent a letter to Mick Mulvaney, the acting director of the Bureau of Consumer Financial Protection, urging him to reassemble the Consumer Advisory Board and to provide a plan for how the BCFP will …

The Senate Banking Committee yesterday held a hearing on the Fair Credit Reporting Act, inviting testimony from the Bureau of Consumer Financial Protection as well as the Federal Trade Commission. The members of the committee, both Democrats and Republicans, shared their concerns over the FCRA and a “broken” credit reporting …

President Trump this week issued an executive order creating a task force that will focus on market integrity and consumer fraud. The Task Force on Market Integrity and Consumer Fraud will include representatives from the Department of Justice, Bureau of Consumer Financial Protection, Federal Trade Commission, Comptroller of the Currency as …