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Nordis Technologies Expands Mobile Options for Digital Customer Communications and Payments with Text/SMS and ExpressoWallet

CORAL SPRINGS, FLORIDA, February 12, 2019—Nordis Technologies has enhanced the omnichannel capabilities of its Expresso™ customer communications management system by adding texting/SMS and is now offering ExpressoWallet to deliver virtual membership cards and mobile statements into the wallet applications installed in virtually all modern smartphones powered by Apple and Google. The new …

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GC Services Laying Off 89 From Knoxville Call Center

GC Services has announced it is laying off 89 employees from a call center in Knoxville, Tenn., according to an official notice the company filed with the Tennessee Department of Labor and Workforce Development. The layoffs from the company’s Knoxville office, which is on North Broadway, will take place between …

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LucentPay’s No-Cost-to-Biller™ Software Solution now Integrated with Latitude by Genesys

Chandler, AZ – February 12, 2019 – LucentPay, a full-service payment processor leading the way with the industry’s most compliant fee-enabled solution, announces its No-Cost-to-Biller™ solution is now integrated with Latitude by Genesys (“Latitude”). The integration enables Latitude customers to automatically direct fees to LucentPay instead of routing them through …

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An Affirmation For the Credit and Collection Industry

LAS VEGAS — Walking away from this year’s RMA International annual conference, it’s hard not to be optimistic and excited about the prospects for the credit and collection industry’s future. While the horizon for collection agencies and debt buyers is fairly clear, from a regulatory standpoint, at least, what struck …

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Spirits High as RMAI Opens Annual Conference

LAS VEGAS — If the mood on the opening day of RMA International’s annual conference was any higher yesterday, then the event might have been better held atop the Eiffel Tower at the Paris Las Vegas across the street from the host venue instead of at the Aria. Attendees from …

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