Report Projects More Collection Activity in 2021
The collections industry continues to contract and 2020 was a tough year…
What the States With the Highest Credit Card Debt Burdens Have in Common
If you had three guesses, do you think you could name any…
Household Debt Increases During 3Q, But Number of Consumers With Debt in Collections Plummets
The number of individuals with an account that has been placed with…
Consumers’ Income Expectations Weaken, But They Still Expect Not to Miss Debt Payments
Consumers expect to make less money and spend less money, but fewer…
Utility Debt Skyrocketing And Millions Face Shutoffs as Moratoriums End
The number of individuals who are falling behind on their utility bills…
Consumers Aren’t Great Savers: CFPB Report
Even rich people are having problems paying their bills, according to a…
CFPB Data Shows Consumers Held Up Well During Initial Months of Pandemic
There was an overall drop in delinquency rates among mortgages, credit cards,…
Survey Reveals How Consumers Are Cutting Corners to Make Ends Meet During Pandemic
A survey of individuals from across the United States has revealed the…
Encore Posts Strong 2Q Financial Results
Most collection agencies are private companies, and do not have to release…
The Workers Most Affected By the COVID-19 Pandemic
As might be expected, customer service representatives, a category of workers that…