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Daily Digest – February 27. FCC Expected to Narrow Enforcement Focus; Time Running Out To Participate in BillingTree Survey

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for windows 10 product key enterprises, contact centers, BPOs, and collection agencies worldwide.  FCC EXPECTED TO NARROW ITS ENFORCEMENT FOCUS Ajit Pai, the chairman of the Federal Communications Commission, is likely to impose an enforcement “shot clock,” giving …

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Daily Digest – February 24. Lawyers Who Specialize in CFPB Cases Worried About Dwindling Caseload; Industry Needs To Step Up

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  LAWYERS WHO SPECIALIZE IN CFPB CASES WORRIED ABOUT FINDING WORK AS TRUMP PUSHES FOR FEWER REGULATIONS I could make any number of lawyer jokes to lead off today’s …

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Daily Digest – February 23. Professional Plaintiffs File TCPA Petition With FCC; Congresswoman Re-Introduces FDCPA Bill

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  PROFESSIONAL PLAINTIFFS FILE PETITION WITH FCC TO REVISE TCPA A pair of professional plaintiffs have filed a petition with the Federal Communications Commission to revise the Telephone Consumer Protection Act …

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Daily Digest – February 22. Experts Share Tips On What Makes A Great Training Program; Report Highlights Most Litigious Consumers and Their Attorneys

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  EXPERTS SHARE TIPS ON CORE COMPONENTS OF SUCCESSFUL TRAINING PROGRAMS The manner in which employees are trained is the foundation for their work at a collection agency. The …

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Daily Digest – February 21. What Went Into DBA Changing Its Name; Proposed Bill Would Prevent Collections Beyond Statute of Limitations

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  WHAT WENT INTO DBA CHANGING ITS NAME TO RECEIVABLES MANAGEMENT ASSOCIATION It was if DBA International looked in the mirror and didn’t recognize itself any more. It was …

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Daily Digest – February 17. Appeals Court Grants Full Re-Hearing in CFPB Case; New York Announces Enactment Date For Cybersecurity Regulation

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  APPEALS COURT GRANTS FULL RE-HEARING IN PHH v. CFPB  The Court of Appeals for the District of Columbia has granted the request of the Consumer Financial Protection Bureau …

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Daily Digest – February 16. More Senators Supporting Bills to ‘Dismantle’ CFPB; Sentencing Delayed For Poker Playing Collection Scheme Mastermind

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  SENATORS SUPPORTING PROPOSED LEGISLATION TO ‘DISMANTLE’ CFPB More Senators are climbing on the bandwagon to try and dismantle the Consumer Financial Protection Bureau. As many as 12 Senators have …

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Daily Digest – February 15. FTC Report Summarizes FDCPA Enforcement Actions; Collector Agrees To $700K Settlement After Being Accused of Making Illegal Phone Calls

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  FTC REPORT SUMMARIZES FDCPA ENFORCEMENT ACTIVITIES  The Federal Trade Commission banned 44 individuals and companies last year and obtained nearly $70 million in judgments as part of its …

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Daily Digest – February 14. Bankers Groups Join Fight To Get FCC To Change TCPA Rules; Revenue Cycle Firms Let More Employees Work From Home

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  BANKERS GROUPS JOIN FIGHT TO GET FCC TO CHANGE TCPA RULES The American Bankers Association and the Consumer Bankers Association have joined the fight to persuade the Federal …

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Daily Digest – February 13. Leaked Memo Details Plans to Curb Regulatory, Enforcement Authority at CFPB; Collection Agency Announces Partnership With Match-Making Service

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  LEAKED MEMO DETAILS PLANS TO CURB REGULATORY, ENFORCEMENT AUTHORITY AT CFPB A leaked memo from the chairman of the House Financial Services Committee details how it will move …

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