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Daily Digest – April 17. House Republicans Taking Another Run at Weakening CFPB; How Long Healthcare Companies Wait Before Sending Accounts To Collections

The Daily Digest is sponsored by T-Max Dialer & Communications, the leader in hosted inbound and outbound dialer technology. HOUSE REPUBLICANS TO TAKE ANOTHER RUN AT WEAKENING CFPB Rep. Jeb Hensarling [R-Texas], the chairman of the House Financial Services Committee, has unveiled a plan that would “de-fang” the Consumer Financial …

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Daily Digest – April 13. Ed. Dept. Cancels Student Loan Protections; Detroit Conducts Collection Letter Experiment

The Daily Digest is sponsored by T-Max Dialer & Communications, the leader in hosted inbound and outbound dialer technology. EDUCATION DEPT. CANCELS OBAMA ADMINISTRATION STUDENT LOAN PROTECTIONS Betsy DeVos, the Secretary of Education, announced yesterday that the department is undoing a pair of initiatives that were started last year by the Obama …

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Daily Digest – April 12. Consumer Groups Use CFPB Complaint Data to Slam Medical Collections; Supreme Court to Hear Arguments in FDCPA Case Next Week

The Daily Digest is sponsored by T-Max Dialer & Communications, the leader in hosted inbound and outbound dialer technology. CONSUMER GROUP USES CFPB COMPLAINT DATA TO SLAM MEDICAL DEBT COLLECTIONS A consumer group has released a report, based on complaints filed by individuals with the CFPB, concluding that “medical debt …

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Daily Digest – April 11. Law Journal Offers Useful Advice When Communicating; Collection Agency Making Most of ‘National Make Lunch Count Day’

The Daily Digest is sponsored by T-Max Dialer & Communications, the leader in hosted inbound and outbound dialer technology. LAW JOURNAL OFFERS USEFUL ADVICE WHEN COMMUNICATING WITH INDIVIDUALS Sometimes, you come across articles with headlines that are so clever, you get upset with yourself for not thinking of it first. This …

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Daily Digest – April 10. Court Decisions Leave Uncertainty Over ATDS Definition; How Navient Has Been Accused of Misleading Individuals

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  SUMMARIZING RECENT TCPA CASES TO FIND COMMON GROUND ON AUTODIALER DEFINITION A summary of recent court decisions involving the Telephone Consumer Protection Act and how those courts have chosen …

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Daily Digest – April 7. CFPB Hearing Makes For Great Theater, But Does Little Else; Vt. Legislature Debating Bill To Add Steps When Filing Lawsuits

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  CFPB HEARING MAKES FOR GREAT THEATER, BUT DOES LITTLE ELSE It was the very definition of Good Cop, Bad Cop. Richard Cordray, the director of the Consumer Financial Protection …

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Daily Digest – April 6. Colorado AG Shuts Down Unlicensed Agency; Meet a Debt Collection ‘Guru’ Who Defends Consumers

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  COLORADO AG SHUTS DOWN UNLICENSED COLLECTION AGENCY  The Attorney General of Colorado announced yesterday that an unlicensed collection agency, Peak Resolution, has been ordered closed down and a …

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Daily Digest – April 5. CFPB Files Brief in Advance of PHH Appeal Arguments; IRS To Begin Placing Accounts With Private Agencies This Week

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  CFPB FILES BRIEF IN ADVANCE OF EN BANC APPEAL IN PHH CASE The Consumer Financial Protection Bureau has filed its brief in advance of the En Banc Appeal …

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Daily Digest – April 4. Individuals Carrying More Debt, Not Paying Off Card Balances; Prosecutors Seek To Break Attorney-Client Privilege

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  INDIVIDUALS CARRYING MORE DEBT, NOT PAYING OFF CARD BALANCES: SURVEY More Americans are not completely paying off their credit card balances every month, and the number of individuals who …

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