Daily Digest

GETTING TO KNOW AMBER RUSSO OF KINO FINANCIAL From finding people to finding value and deals, Amber Russo’s career in the accounts receivable management industry has been all about the data. Now the principal of her own firm, Amber may never get to realize her dream of being a homicide …

JUDGE DENIES DEFENDANT’S MSJ IN FCCPA CASE OVER BK FILING, ATTORNEY REPRESENTATION A District Court judge in Florida has denied a defendant’s motion for summary judgment while partially granting and partially denying a similar motion from the plaintiff in a Florida Consumer Collection Practices Act case over alleged attempts to …

JUDGE GRANTS MSJ IN FDCPA CASE OVER MULTIPLE ADDRESSES ON PAYMENT COUPON A District Court judge in New York has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case in which a collection letter included multiple addresses for the defendant, allegedly confusing the plaintiff …

APPEALS COURT OVERTURNS $163K ATTORNEY’S FEE AWARD IN FAVOR OF DEFENDANTS IN FDCPA CASE The Court of Appeals for the Fifth Circuit has reversed a lower court’s decision ordering the attorneys representing a plaintiff in a Fair Debt Collection Practices Act and Texas Fair Debt Collection Practices Act case to …

GETTING TO KNOW CHRIS REPHOLZ OF THE CCS COMPANIES If you learn anything from this profile, Chris Repholz wants you to know that his last name is pronounced “Rep-holts” not “Ref-olts.” But more than that, he is someone who has dedicated most of his professional life to the contact center …

JUDGE DENIES COMPETING MOTIONS IN FDCPA, TCPA CASE A District Court Judge in Nevada has denied competing motions for judgment on the pleadings filed by both the plaintiff and defendant in a Fair Debt Collection Practices Act and Telephone Consumer Protection Act case about calls that were made to the …

FTC GETS ORDER HALTING CREDIT REPAIR SCAM USING FAKE ID THEFT REPORTS TO REMOVE NEGATIVE TRADELINES This was something that was discussed on last week’s webinar on identity theft trends … a credit repair organization has been ordered by a federal judge — at the request of the Federal Trade …

CALIF. APPEALS COURT UPHOLDS SUBPOENA OF DEBT COLLECTOR A state Appeals Court in California has upheld a ruling from a lower court compelling a debt collector to comply with a subpoena it received from four District Attorney’s offices in the state investigating the collector’s compliance with the Rosenthal Fair Debt …

NEW DIGITAL PAYMENT CHANNELS BRINGING IN MORE MONEY, AGENCY SHARES DURING PRESENTATION LAS VEGAS — While it might not represent a significant chunk of all the money it has collected in the past 11 months, Willams and Fudge have collected $700,000 via PayPal and Venmo — digital channels that many …

IGNITE BRINGS INDUSTRY TOGETHER AT IMPORTANT MOMENT LAS VEGAS — Many of the faces that will be seen at ACA International’s Ignite conference that starts here at Caesar’s Palace later today may be familiar, but the content and ideas that will be shared are sure to be unique and exciting. …