Compliance

Collection operation and contact center business-process outsourcing provider iQor filed for Chapter 11 bankruptcy protection yesterday, seeking approval of a pre-packaged plan that would provide the company with $130 million of funding to reorganize itself and continue operating. The company, one of the largest private employers in Tampa, listed only …

The Eleventh Circuit Court of Appeals has upheld a lower court’s summary judgment ruling in favor of a defendant that was accused of violating the Fair Credit Reporting Act by accessing an individual’s credit report after an identity thief submitted the plaintiff’s personal information to the defendant. A copy of …

A collection law firm in Virginia is being sued for allegedly violating the Fair Debt Collection Practices Act by misrepresenting the amount of attorney involvement in drafting collection letters and for charging “unreasonable” fees to individuals who do not pay their rent. A copy of the complaint in the case …

The Colorado Attorney General’s office has announced it will hold a virtual meeting on Thursday, Oct. 1, to solicit feedback to help it determine whether it should extend a prohibition on certain collection activities through February 2021 as a response to the coronavirus pandemic. The state legislature passed a bill …

A District Court judge in Massachusetts has granted a defendant’s motion to dismiss after it was sued for allegedly violating the Fair Credit Reporting Act because it included “extraneous” information on a background check disclosure form, ruling that the plaintiff never alleged that the information “caused any actual confusion.” A …

A number of debt collection companies, alleged to have been operating as one common enterprise, along with the principals and managers of the companies have been sued by the Attorney General of New York and the Consumer Financial Protection Bureau, for allegedly violating the Fair Debt Collection Practices Act, the …

Hours after it was announced that it was being sued by the Consumer Financial Protection Bureau for violating the terms of a consent order that was entered into in 2015, Encore Capital Group released the following statement: “Encore is built on a foundation of treating our consumers fairly and respectfully,” …

The Consumer Financial Protection Bureau today filed a lawsuit against Encore Capital Group, Inc. and its subsidiaries, Midland Funding, LLC, Midland Credit Management, Inc., and Asset Acceptance Capital Corp., accusing the companies of violating the terms of a 2015 consent order by suing consumers without possessing required documentation, using law …

A payday lender is appealing an administrative law judge’s ruling that it should repay $132 million in restitution to individuals who were misled regarding the terms of the loans they originated, were wrongfully required to provide access to their bank accounts, and had money taken from those accounts without their …

As first noted by Eric Troutman at TCPAWorld.com, the federal government, in a brief filed Friday with the Supreme Court, thinks that the definition of an automated telephone dialing system starts and ends with technology that has the capacity to use a random or sequential number generator to store or …