Compliance

Sometimes, you’re not paying attention when you’ve dialed your phone and are waiting for someone to pick up. Maybe you’re grooving out to a good song and you don’t notice that the call went to voicemail and that you’ve been humming and singing for a few seconds. While it likely …

The joke about the song, “Isn’t it ironic” by Alanis Morrissette is that most of the situations mentioned in the song are coincidences, not irony. Rain on your wedding day is not irony. Getting into a traffic jam when you’re already late is not irony. I could go on, but …

The Consumer Financial Protection Bureau this week quietly released a new update to Regulation F, one that many in the industry had been anxiously awaiting as the countdown to November 30 gets smaller and smaller. The CFPB released a Spanish-language translation of its Model Validation Notice, which collectors can choose …

Debt collection, student loan debt relief, payday loans, and government impersonators are just a few of the categories highlighted in a Federal Trade Commission report that analyzes the regulator’s effort at addressing fraud and consumer issues that are affecting communities of color, which was released earlier this week. In the …

A District Court judge in New York has granted a defendant’s motion to dismiss after it was sued for allegedly violating the Fair Debt Collection Practices Act when it sent four letters to an individual that each offered to settle a debt for 50% of the balance owed, while noting …

When it issued Regulation F, the Consumer Financial Protection Bureau did not just issue a set of rules that debt collectors absolutely needed to follow. While much of what is included in Regulation F sets forth requirements that are mandatory, the CFPB also gave collectors some latitude to put their …

Less than a week after having a new Director sworn in, the Consumer Financial Protection Bureau announced its first enforcement action of the Rohit Chopra era, assessing $6 million in fines and penalties against a company that offers financial services products to individuals incarcerated and recently released from prisons and …

A Florida man is facing 20 years in prison after pleading guilty to conspiracy to commit wire fraud in connection to a $150 million payment processing scheme that included facilitating payments for debt collectors. Thomas Wells, 74, was one of four individuals who were charged with conspiracy to commit wire …

The Federal Communications Commission has proposed a rule that would explore ways to require wireless carriers to block illegal text messages, similar to what the agency has done to combat illegal robocalls. Robotexts have become more prevalent, especially as regulators and technology providers have taken steps to keep robocalls from …

A District Court judge in Kansas has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act case, ruling that the plaintiff lacked standing to sue because she was confused about an alleged discrepancy in the balance of her debt after receiving several collection letters, but, perhaps more …