Compliance

In a case that is now making the rounds in the mainstream media, a Tennessee woman has been awarded $459,000 by an arbitrator after receiving 306 collection calls to her cell phone from a retail company using an automatic telephone dialing system after she revoked consent to be contacted. The …

Ruling it does not have jurisdiction to intervene, the Appellate Court of Illinois has refused to review a lawsuit filed against a collection agency by the husband of a woman who committed suicide after the agency attempted to enforce a judgment against the woman that had been vacated. A jury …

The Federal Communications Commission is not a good collection agency, it appears. Maybe it needs some help from agencies in the credit and collection business. Despite levying more than $200 million in fines against individuals and entities for making illegal robocalls in violation of the Telephone Consumer Protection Act, the …

A new law went into effect in New York today that clarifies how collectors and creditors can attempt to collect debts from deceased individuals. The bill, S3491A, was passed by the New York legislature and signed into law by Gov. Andrew Cuomo last December. Under the law, creditors or collection …

A District Court judge in Florida has granted summary judgment in favor of a defendant that was sued for violating the Fair Debt Collection Practices Act because it used a retailer’s name in a collection letter attempting to collect on an unpaid credit card debt and not the actual issuer …

A District Court judge in Georgia has granted summary judgment in part and denied it in part in a lawsuit filed by the Consumer Financial Protection Bureau against a group of individuals and companies for engaging in a “robocall phantom debt collection scheme.” The case, which was originally filed in …

The Court of Appeals for the Eleventh Circuit has affirmed a lower court’s ruling that a mortgage statement is not the same as a communication from a debt collector and that the statements violated the Fair Debt Collection Practices Act because they attempted to collect on a debt that was …

The Arkansas state Senate has passed a bill that would make spoofing a phone number a felony offense punishable by up to six years in prison and a fine of $10,000. The bill — Senate Bill 514 — passed unanimously in the Senate and now moves to the state House …

State lawmakers in New York are taking another crack at enacting legislation aimed at eliminating robocalls, but this time are trying a different strategy. Along with bolstering the fines that could be assessed on companies or individuals found to be placing illegal robocalls, the proposed legislation would require carriers to …

A District Court judge in Florida has granted in part and denied in part a motion to dismiss a lawsuit filed against a company accusing it of violating the Telephone Consumer Protection Act by using a ringless voicemail platform from Stratics Networks to leave telemarketing-related voicemails on the cell phones …