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Change often comes in incrementally small steps. Inch by inch, the ball gets moved down the field. But, every now and then, someone comes in and throws a deep pass that completely changes the game. Last week, Frontier Airlines announced it has done away with its call center and will …

Last Wednesday, New York Governor Kathy Hochul signed a bill into law — which went into effect immediately — that prohibits healthcare providers from placing lines on the primary residences of individuals with unpaid medical debts or garnishing wages to collect on unpaid bills. The state legislature in New York …

A District Court judge in North Carolina has denied a plaintiff’s motion to remand a Fair Credit Reporting Act case back to state court where it was originally filed, ruling that accessing the plaintiff’s credit report without a permissible purpose to do so constitutes a concrete injury and gives the …

GOVERNMENT EXTENDS PAUSE ON STUDENT LOAN PAYMENTS UNTIL LEGAL CHALLENGES ARE RESOLVED The Biden Administration yesterday announced it was extending the moratorium on student loan payments until 60 days after litigation surrounding the plan to forgive up to $20,000 in unpaid student loans is resolved. If the litigation has not …

The Federal Communications Commission yesterday announced it had excommunicated a telecom company for failing to take the necessary steps to block consumers from receiving robocalls, ordering other companies to stop accepting traffic from Global UC. Global UC was one of six companies warned last month by the FCC that its …

The Biden Administration yesterday announced it was extending the moratorium on student loan payments until 60 days after litigation surrounding the plan to forgive up to $20,000 in unpaid student loans is resolved. If the litigation has not been resolved by June 30 of next year, payments will resume 60 …

A District Court judge in North Carolina has granted a defendant’s motion for relief from judgment on the grounds that a default judgment obtained by the plaintiff in a Fair Debt Collection Practices Act case is void due to lack of service of process. A copy of the ruling in …

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any …

CLASS ACTION ACCUSES COLLECTOR OF REQUIRING REASON TO ACCEPT DISPUTE The defendant in a class-action lawsuit that was filed in Florida state court has removed the case to federal court in The Sunshine State, arguing that because the complaint accuses the defendant of violating federal law – the Fair Debt …

JPMorgan Chase and Mastercard have announced a partnership that will enable consumer data to be shared by “trusted” entities and allow consumers to pay bills from their bank account with greater ease and security. Called Pay-by-Bank, the solution will even use machine learning to determine the best time to initiate …

The Federal Communications Commission yesterday announced it had issued a declaratory ruling that entities using ringless voicemail products must first obtain the consent of the consumer before using the product to drop voicemails into consumers’ voicemail boxes. The ruling, which the FCC said was unanimous, means that ringless voicemails are …

A Magistrate Court judge in Puerto Rico has granted a defendant’s motion to dismiss after it was sued for violating the Fair Debt Collection Practices Act because it sent a letter to an individual attempting to collect on a debt that had been included in a petition for bankruptcy, ruling …

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon …

JUDGE GRANTS MTD IN FDCPA CASE OVER FEES, CHARGES LINE ITEM IN LETTER Ahh, remember the good ole’ days, before Regulation F went into effect? The different types of collection letters and notices were as numbered as the stars in the night sky. Interpreting what those letters meant was — …

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