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SOME FINAL THOUGHTS — AND PHOTOS — FROM RMAI’S CONFERENCE Perhaps the most telling comment I can make about how the annual conference hosted by Receivables Management Association International (RMAI) went these past few days is the number of times I heard people asking one another, “So, what is the …

The Conference of State Bank Supervisors has issued a set of proposed requirements aimed at developing a standardized approach to the state licensing process for nonbank financial regulatory entities. It is seeking comments on the proposal through May 31. The overarching objective of the CSBS’s plan is to modernize the …

April 14, 2021 (Sacramento, CA) – Against all odds, the Receivables Management Association International held its 2021 Annual Conference in Las Vegas, April 12-25, 2021. With more than 500 in-person attendees and more than 150 virtual attendees, leaders from RMAI capitalized on the event by honoring an outstanding member and RMAI’s …

What do you do when you receive a letter disputing a debt, but when you check your records, you have more than 600 individuals with the same name in your system? Sometimes, you don’t mark the right accounts with the dispute notification. But, if you have the proper policies and …

LAS VEGAS — Perhaps the most telling comment I can make about how the annual conference hosted by Receivables Management Association International (RMAI) went these past few days is the number of times I heard people asking one another, “So, what is the next conference you’re going to?” People were …

GETTING TO KNOW JOE PARTAIN OF CONVERGENT An attorney who freely admits being lied to on a semi-regular basis is probably not the norm, so it’s a good thing that the lies in this case pertain to frozen desserts and not things that are more important. Although it does sound …

The Attorney General of Indiana has obtained a $1.3 million judgment against a collection agency and its owner that were accused of engaging in deceptive and abusive collection practices and operating without a proper license. The AG filed a lawsuit against New Britain Financial and its founder, Nelson Macwan, last …

In a case that was defended by the team at Malone Frost Martin, the Court of Appeals for the Eighth Circuit has affirmed a lower court’s ruling in favor of a defendant that was sued for violating the Fair Debt Collection Practices Act because it did not include a copy …

LAS VEGAS — Many, if not most, of the people in the accounts receivable management industry are waiting with baited breath to see what Rohit Chopra is going to do with Regulation F — the Debt Collection Rule — if he is confirmed by the Senate to be the next …

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations …

OPTIMISM ABOUNDS AT DAY 1 OF RMAI’S ANNUAL CONFERENCE Hugs, handshakes, fist bumps, elbow bumps, and everything in between. Those were in full effect yesterday in and around the Aria Resort & Casino here as RMAI’s annual conference kicked off with hundreds of masked attendees seeing each other for the …

The Consumer Financial Protection Bureau yesterday announced an enforcement action against a debt settlement company that has ties to the very creditors it was trying to help consumers get out of debt from, fining the company $750,000 and ordering it to repay $646,000 back to its customers. The company, Settlet, …

The Federal Communications Commission undertook a number of actions yesterday related to blocking illegal and unwanted robocalls, including sending cease and desist letters to two carriers that “appear to be transmitting multiple unlawful robocall campaigns” and seeking updated information from all carriers and developers of call-blocking tools to learn more …

There is a common theme to the three questions posed by members of the accounts receivable management industry to our credit reporting expert — Alicia Mckeighan, the Chief Compliance Officer at Afni — in the next episode of “Ask The Credit Reporting Expert” and that common theme is one that …

In a case that is being defended by the team at Malone Frost Martin, a District Court judge in Texas has granted a defendant’s motion to compel documents related to the plaintiff’s attorneys’ fees, costs, fee arrangements, and billing records in a Fair Debt Collection Practices Act class-action lawsuit, ruling …