Getting to Know Angela Becker of Denali Capital
- Angela Becker is a lifer in the ARM industry. Having worked only at credit and collection companies since graduating college, she has developed a serious amount of experience and has seen just about everything there is to see. You have to love someone who lives by the motto she does. Read on to learn more about Angela, why overthinking is her super power, and how she gets a second wind to help her problem solving.
- More details here
- This series is sponsored by TEC Services Group
Debt Relief Company, Owner Banned from Industry as Part of Settlement with CFPB
- The Consumer Financial Protection Bureau yesterday announced an enforcement action against Student Loan Pro and its owner, Judith Noh, that will see them both permanently banned from offering or providing any consumer financial products or services after they were accused of charging borrowers illegal upfront fees for accessing free debt-relief programs. The action brings to a conclusion a lawsuit that was filed more than three years ago against the company and its owner.
- More details here
Wisconsin Appeals Court Affirms Class Certification in FDCPA Case
- A state Appeals Court in Wisconsin has affirmed the certification of a class in a Fair Debt Collection Practices Act case, agreeing with the lower court that the plaintiff’s claims were not mooted by an offer of individual relief made by the defendant.
- More details here
OCC Updates UDAP, UDAAP Handbook
- The Office of the Comptroller of the Currency (OCC) has issued an updated version of its guidance on unfair or deceptive acts or practices (UDAP) and unfair, deceptive, or abusive acts or practices (UDAAP), titled the “Unfair or Deceptive Acts or Practices and Unfair, Deceptive, or Abusive Acts or Practices” booklet of the Comptroller’s Handbook.
- More details here
WORTH NOTING: What a daily dose of dark chocolate may reduce your risk of … Another frequent debate in the Gibb household — the value of “best by” dates on food … A list of the 10 best movies of 2024 and I haven’t seen any of them … If you didn’t get a raise this year, you have a lot of company … A list of the 10 best books of 2024 and I haven’t read any of them … A survey of how much people are spending on holiday gifts this year … How to get a can of Pepsi’s new gingerbread-flavored soda … Cyber Monday was the biggest online shopping day ever.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
