Collector Sued for Keeping Consumer on Phone After Attorney Representation Notification
- In a case that was originally filed in state court and subsequently removed to federal court by the defendant, a collection operation is facing a Fair Debt Collection Practices Act lawsuit for allegedly requiring the plaintiff to specify the cause of a dispute, for overshadowing his validation period by demanding the plaintiff set up a payment plan during the 30-day window, and for keeping the plaintiff on the phone for more than six minutes after the plaintiff notified the defendant that he was represented by an attorney.
- More details here
- This series is sponsored by WebRecon
Judge Remands Hunstein Class Action for Lack of Standing
- Over the objection of the plaintiff, a District Court judge in New Jersey has adopted a magistrate court judge’s recommendation and remanded a Hunstein class-action case to state court, ruling the plaintiff lacked standing to sue because he did suffer a concrete injury. Yes, hard as it is to believe, there are still Hunstein cases floating around out there.
- More details here
Medical Debt Linked to Delays in Getting Help for Depression, Anxiety
- A surprisingly high number of individuals that are being contacted to pay for unpaid medical debts are suffering from depression and anxiety, which might be making their situations worse because they aren’t able to get proper medical care, according to researchers at Johns Hopkins Bloomberg School of Public Health revealed in a study that was published in JAMA Psychiatry.
- More details here
House Report on AI Includes Interview with Debt Collector
- The House Committee on Financial Services Working Group on Artificial Intelligence yesterday released a bipartisan report that summarized six different roundtable meetings that were had with different companies — including one from the accounts receivable management industry.
- More details here
WORTH NOTING: A massive IT outage is taking out businesses all over the country today … If you are in the market, here is a list of the best business laptops … A new rule is making it easier for people to tap into their 401(k) plans in case of emergencies … Strawberry fans – enjoy them while you can … Inflation and the cost of living have members of Generation Z worried about their financial futures … Maybe the saying is wrong — money can buy you happiness … If you have ever wondered how they get those ships inside bottles, you can now rest easier … What it’s like when you miss getting back on a cruise ship with six kids and an elderly grandmother.
Finny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
