AccountsRecovery.net Where AR Professionals Connect
GETTING TO KNOW DENNIS BENNETT OF PROFESSIONAL ACCOUNT SERVICES
- It didn’t take long for Dennis Bennett to know he had found a home in the ARM industry once he started working at a collection agency. Thirty-five years later, he is a respected leader and someone that many in the industry turn to for advice. Read on to learn why Dennis never wants to be the smartest guy in the room, why he prefers the outdoors to being in the office, and how the ARM industry helped get him out of his shell.
- More details here.
STATE COURT JUDGE DISMISSES HUNSTEIN CLASS ACTION
- A state court judge in Illinois has granted a defendant’s motion to dismiss a Hunstein class-action case, ruling that the process of the defendant sending the information to the vendor that prepared and mailed the collection letter was not a communication in connection with the collection of a debt, and therefore, not subject to the Fair Debt Collection Practices Act case.
- More details here.
CFPB OPENS INQUIRY INTO DATA BROKERS AS PART OF FCRA RULEMAKING
- The Consumer Financial Protection Bureau yesterday announced it had opened an inquiry into the companies that “track and collect information on people’s personal lives,” more commonly known as data brokers.
- More details here.
BILL INTRODUCED TO AMEND FCRA AND EXTEND CREDIT MONITORING TO ALL SERVICEMEMBERS
- A bipartisan bill has been introduced in the House of Representatives that seeks to amend the Fair Credit Reporting Act so that more servicemembers would have access to credit monitoring services.
- More details here.
WORTH NOTING: Americans are getting fed up with the level of customer service … What happens when flight attendants don’t get along … If you’re curious about the type of house that Bill Murray lives in … How to become a better listener … Where you can score St. Patrick’s Day deals tomorrow … Only one airport from the United States made it on the list of the top 20 airports in the world … 80% of employees who don’t receive a good onboarding experience plan to quit … Bad news for allergy sufferers — allergy season is starting earlier thanks to global warming.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
