Daily Digest – January 31. Law Firm Facing Class Action; DFPI Announces Enforcement Actions

LAW FIRM FACING REG F, FDCPA CLASS ACTION OVER CONFLICTING INFO IN EMAIL, LETTERS

• A class-action complaint has been filed in federal court in Texas accusing a collection law firm of violating Regulation F and the Fair Debt Collection Practices Act by sending two letters and an email on consecutive dats that allegedly contained conflicting information about how long the plaintiff had to contact the defendant about the debt.
• More details here.
• This series is sponsored by WebRecon

CALIFORNIA DFPI ANNOUNCES ENFORCEMENT ACTIONS AGAINST FIVE COLLECTION OPERATIONS

• The California Department of Financial Protection & Innovation yesterday announced it has sent desist-and-refrain orders to five different collection operations, accusing them of operating in the state without applying for a license and other unlawful and deceptive acts and practices.
• More details here.

JUDGE DISMISSES FDCPA CLASS ACTION FOR LACK OF STANDING

• A District Court judge in New Jersey has dismissed a Fair Debt Collection Practices Act class-action, ruling the plaintiffs lack standing to sue because they did not suffer a concrete injury when the defendant left voicemails using its official company name after sending letters to the plaintiffs using a different company name. The defendant had previously lost a motion for summary judgment, but following the Supreme Court ruling in TransUnion v. Ramirez, the judge ruled the plaintiffs now lacked standing to pursue their suit.
• More details here.

ROBOT LAWYER PIVOTS TO CONSUMER RIGHTS AREAS

• A company that built what it billed as the world’s first robot lawyer is now pivoting away from that following threats of jail time for the company’s owner and is instead focusing its technology on other areas, including a couple that involve the accounts receivable management industry.
• More details here.

FINANCIAL CREDIT NETWORK AND ACCLAIM CREDIT TECHNOLOGIES JOIN FORCES

• In an effort to broaden their scope of debt collection services, Financial Credit Network, Inc. (FCN) and Acclaim Credit Technologies (ACT) announce they have merged as of February 1, 2023.
• More details here.

WORTH NOTING: How the COVID-19 pandemic changed the rules of personal finance … It’s never too early to start talking about which Senators are most likely to lose their seats in 2024 … The American consumer is starting to “freak out” … How close frozen pizza comes to tasting like the real thing … A formula to help you decide how much you should pay other people to take work off your plate … A lot of people are getting help to pay their energy bills … Gordon Ramsay’s 10-minute pasta dish is a fan favorite … It looks like someone stole two monkeys from the Dallas Zoo.

Trailer Tuesday, part I

Trailer Tuesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.