Daily Digest – January 25. Judge Awards $25k in Sanctions Against Collection Law Firm; CFPB Launches Credit Card Review

JUDGE AWARDS $25K IN SANCTIONS AGAINST COLLECTION LAW FIRM FOR ATTEMPTING TO COLLECT ON DISCHARGED DEBT

  • A bankruptcy court judge in Virginia has ordered a collection law firm to pay $25,000 in attorney’s fees to the plaintiffs for violating the discharge of a judgment through bankruptcy by sending a payoff letter to the plaintiffs after the plaintiff requested it.
  • More details here.

TCPA CLASS-ACTION ACCUSES DEBT RELIEF CO. OF SENDING PRE-RECORDED MESSAGES WITHOUT CONSENT

  • A class-action complaint has been filed in Colorado federal court alleging a debt relief law firm violated the Telephone Consumer Protection Act by making pre-recorded calls to consumers to try and obtain their business without having the proper consent to do so.
  • More details here.

CFPB LAUNCHES REVIEW OF CREDIT CARD MARKET

  • The Consumer Financial Protection Bureau yesterday published a request for information from consumers related to their experiences using credit cards as part of a required review of the industry. The request covers a number of different areas related to how consumers use their credit cards, how they are treated by credit card issuers, and includes a couple of questions related to debt collections.
  • More details here.

21 COMPANIES SEEKING COLLECTION TALENT

  • Companies like Resurgent Capital Services, JPMorgan Chase, January, Synchrony Financial, and Citi are among those looking to fill vacancies in their collection operations.
  • The job listings are great for those looking for work and are also great tools for companies to use as sources for ideas about what to include in their own job descriptions and to see how other companies write their job ads.
  • More details here.

WORTH NOTING: Fewer Americans are feeling engaged with their work, which is a problem for employers … What kind of choices are you making if you have to be rescued from a storm drain three times in two years? … How to help your spouse if he/she/they lose their job … What you should do if you don’t get promoted, but thought you should … A grocery store hack from Mark Cuban to help you score cheap produce … Walmart has increased the minimum wage it pays its employees … The housing market has hit rock bottom, according to Goldman Sachs … The top skills that employers are looking for today.

The one question every aspiring leader needs to ask

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