Daily Digest – January 24. Complaint Accuses Collector of Trying to Collect on Settled Debt; Healthcare Billing Statements Frustrating to Consumers

COMPLAINT ACCUSES COLLECTOR OF TRYING TO COLLECT ON SETTLED DEBT

  • A complaint has been filed in federal court in Florida accusing a defendant of violating the Fair Debt Collection Practices Act by attempting to collect on a debt that had already been settled in a separate lawsuit against a different collection operation.
  • More details here.
  • This series is sponsored by WebRecon.

JUDGE DISMISSES FCRA, FDCPA CASE OVER ‘LAUNDRY’ LIST OF VIOLATIONS

  • A Magistrate judge in California has recommended that a defendant’s motion to dismiss be granted, although saying the plaintiff should have the opportunity to submit an amended complaint, in a Fair Debt Collection Practices Act and Fair Credit Reporting Act case that contained a “laundry list” of alleged violations without any factual allegations to substantiate the claims.
  • More details here.

HEALTHCARE BILLING STATEMENTS SOURCE OF FRUSTRATION FOR CONSUMERS: SURVEY

  • Fewer than one-third of individuals feel extremely confident that they would be able to identify an error on a medical bill, and half of those individuals who participated in a survey have had bills with incorrect charges of at least $200, according to the results of a recently released survey. For many companies in the healthcare collections space, hearing “I thought my insurance took care of that” or “I didn’t realize I owed that” are all-too familiar occurrences.
  • More details here.

BILL INTRODUCED TO KEEP EVICTIONS OFF CREDIT REPORTS

  • Amidst all the talk about credit reporting and what should and should not be on a consumer’s credit report, a bill has been introduced in the House of Representatives that would amend the Fair Credit Reporting Act in order to prohibit including evictions due to the COVID-19 pandemic from consumers’ credit reports.
  • More details here.

WORTH NOTING: A behavioral scientist shares how to fall in loveMounting credit card debt is a warning sign for the economy … Three reasons why being impatient can be good for your career … M&M’s spokescandies are in the middle of a culture war … We’ll find out today how close we are to the end of the world … Shoppers dish on the best things to buy at Trade Joe’s … The 10 most in-demand jobs in the United States, according to LinkedIn … Why you may want to get off the couch and start moving around.

Trailer Tuesday, part I

Trailer Tuesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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Daily Digest – February 3. Complaint Alleges Confusion; Agencies Fined for Unlicensed Activities

COMPLAINT ALLEGES CONFUSION BETWEEN WHO OWNED DEBT AND TO WHOM DEBT WAS OWED The issues …

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