Daily Digest – November 22. Class Action Accuses Collector of Requiring Reason to Accept Dispute; Judge Grants MTD in Case Over BK Debt

CLASS ACTION ACCUSES COLLECTOR OF REQUIRING REASON TO ACCEPT DISPUTE

  • The defendant in a class-action lawsuit that was filed in Florida state court has removed the case to federal court in The Sunshine State, arguing that because the complaint accuses the defendant of violating federal law – the Fair Debt Collection Practices Act – that federal court has jurisdiction. The complaint accuses the defendant of not accepting a dispute from the plaintiff unless the plaintiff indicated why he was disputing the debt.
  • More details here.
  • This series is sponsored by WebRecon.

JUDGE GRANTS MTD IN FDCPA CASE OVER COLLECTION OF BK DEBT

  • A Magistrate Court judge in Puerto Rico has granted a defendant’s motion to dismiss after it was sued for violating the Fair Debt Collection Practices Act because it sent a letter to an individual attempting to collect on a debt that had been included in a petition for bankruptcy, ruling it was not the defendant’s obligation to know that the bankruptcy had been filed.
  • More details here.

FCC RULES CONSENT NEEDED FOR RINGLESS VOICEMAILS

  • The Federal Communications Commission yesterday announced it had issued a declaratory ruling that entities using ringless voicemail products must first obtain the consent of the consumer before using the product to drop voicemails into consumers’ voicemail boxes. The ruling, which the FCC said was unanimous, means that ringless voicemails are considered to be telephone calls as far as the Telephone Consumer Protection Act is concerned.
  • More details here.

JPMORGAN, MASTERCARD PARTNER ON NEW PAY-BY-BANK SERVICE

  • JPMorgan Chase and Mastercard have announced a partnership that will enable consumer data to be shared by “trusted” entities and allow consumers to pay bills from their bank account with greater ease and security.
  • More details here.

WORTH NOTING: A one-pan recipe to make your Thanksgiving (or is it Thanks-gibb-ing?) easier … Secrets from a master chef to make your Thanksgiving turkey tasty, tender, and dare I say, moist … Why you may have more spending money in the new year … Some advice to those of you who are in the market for a mentor … A lot of people are like the president and are working into their 80s … A lot of people are turning off their heat to save money … “Stealth” workers are lying to their bosses about where they work … How to find out if you are fit or frail for your age.

Trailer Tuesday, part I

Trailer Tuesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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