Daily Digest – November 18. Suit Accuses Collector of Failing to Identify Creditor; Collector Not Liable for Wrong-Number Calls

FDCPA SUIT ACCUSES COLLECTOR OF FAILING TO IDENTIFY CREDITOR TO WHOM DEBT WAS OWED ON ITEMIZATION DATE

  • A defendant has removed a lawsuit alleging violations of the Fair Debt Collection Practices Act and Regulation F originally filed in Florida state court to federal court, after it was accused of sending a Model Validation Notice that did not identify the name of the creditor to whom the debt was owed on the itemization date, even though there was a disclosure at the top of the notice that said the defendant “is a debt collector and is the creditor to whom the debt is currently owed.”
  • More details here.
  • This series is sponsored by WebRecon.

JUDGE GRANTS MSJ FOR DEFENSE IN FDCPA, TCPA CASE OVER WRONG NUMBER CALLS

  • A District Court judge in Rhode Island has granted a defendant’s motion for summary judgment after it was accused of violating the Fair Debt Collection Practices Act and the Telephone Consumer Protection Act accidentally by calling the wrong individual between 12 and 18 times during a two-month span, ruling that because the plaintiff never informed the defendant that it had the wrong number or asked it to stop calling the defendant was not engaging in harassing behavior.
  • More details here.

TECH COMPANY BUILDING COLLECTION PLATFORM RAISES $42M IN NEW ROUND OF FUNDING

  • A company that is building a platform for creditors to automate processes for collecting on unpaid debts using artificial intelligence and machine learning has announced that it has raised an additional $42 million, bringing the total amount it has raised to $140 million.
  • More details here.

REPORT CHRONICLES MEDICAL DEBT ISSUES FOR SENIORS

  • Senior citizens in North Carolina and Florida are carrying more medical debt than seniors in any other state, according to the results of a recently released report, which details social threats — including economic instability — to seniors receiving healthcare.
  • More details here.

WORTH NOTING: The history of when turkey met cranberries … Ticketmaster has pissed off Taylor Swift fans and may now be in for it … If you are traveling for the holidays, here are five foods you’re not allowed to bring with you on airplanes … The president isn’t giving up his fight for canceling student loan debt … Charts that show you just how much more expensive Thanksgiving dinner is this year … The one thing that will keep employees from quitting may be the one thing employers don’t want to give them … Predicting how the USMNT will do at the World Cup … People are still using credit cards.

Funny Friday, part I

Funny Friday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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