Daily Digest – November 14. Judge Dismisses FDCPA Class Action; How Payment Options can Keep Complaints Down

JUDGE DISMISSES FDCPA CLASS ACTION FOR LACK OF STANDING

  • A District Court judge in New Jersey has dismissed a Fair Debt Collection Practices Act case, ruling the plaintiff does not have standing to sue after accusing the defendant of adding a collection charge to the amount owed before the debt was collected and because the defendant’s logo could be seen through the glassine window of the envelope used to send the communication.
  • More details here.

HOW COMPREHENSIVE PAYMENT OPTIONS CAN HELP KEEP CONSUMERS FROM COMPLAINING

  • A lot of the focus these days — and rightfully so — is making sure that collection operations are communicating with consumers via the channels that the consumers prefer. It improves right-party contact rates, and makes it more likely that the consumer will pay off the debt. But how is the consumer going to pay off the debt? That is the next question that collection operations need to ask themselves, and there is data to indicate just want consumers prefer in that area, too.
  • More details here.

N.C. SUPREME COURT SPLITS ON DEBT COLLECTION CASE

  • The Supreme Court of North Carolina voted three-to-three — with one justice abstaining — in a case involving a consumer suing a debt buyer alleging it violated the North Carolina Economic Protection Act when the debt buyer sued to collect on an unpaid debt but allegedly did not submit all the paperwork it needed to when it filed the lawsuit. The tie vote in the Supreme Court means the ruling from the state Appeals Court stands, but also means the decision can not be used as a precedent in other litigation.
  • More details here.

EXPERTS SHARE CONTEXT ON CASES IMPACTING ARM INDUSTRY

  • Industry experts Caren Enloe, Rick Perr, Mitch Williamson, Akeela White, Michael Klutho, Heath Morgan, Laurie Nelson, and Dale Golden provide their perspectives and analysis of the legal and compliance trends shaping the ARM industry.
  • More details here.
  • This series is sponsored by Bedard Law Group

WORTH NOTING: The best inventions of 2022 … What happens when a python eats an alligator — only in Florida … Not sure why this is important, but some people may care that rats have rhythm … How much father of 12 Nick Cannon pays in child support … Would you call 911 if you didn’t think your meal was fully cooked at a restaurant? This woman did … Tricks to help you if you are looking to spend less this holiday season … A guide to parental controls on social media … The White House is getting ready to host its 19th wedding.

Music Monday, part I

Music Monday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

Check Also

Daily Digest – December 5. Senate Bill Aims to Restrict Medical Debt Collections; Calif. Appeals Court Upholds Ruling for Creditor in RFDCPA Case

SENATE BILL SEEKS TO PLACE RESTRICTIONS ON MEDICAL DEBT COLLECTION A bill has been introduced …

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